Bank Of Baroda — not making of rtgs from non home branch

Address:

New Delhi, Delhi, 110018

Mr. Aswani kumar and mr. R. K. Khattar sr. Br. Manger (Both are working in bank of baroda tilak nagar new delhi 18 branch) is not interested for making of work of other non home branch of same bank.
On 11.01.2018 i was go to tilak nagar branch for making of rtgs from my a/c to rana motors but they both are not interested to make of rtgs. He told me that the non home branch is not eligible for making of this facility.in this regard we have face very difficulty and then i was go to my home branch and take a facility of rtgs.
Kindly do necessary action please
Regard
Sanjeev gupta
M. B.. No. [protected]
A/c no. [protected]