Bank Of Baroda — Refund is initiated but still not credited to my bank account

Hello sir/ma'am
I am Sunaina Gupta . I had ordered a product which costs 439 rupees from Amazon on date 22nd of May 2021. The product got delivered on date 28th of May 2021. After dissatisfaction from the product I requested for return, after the return process done I waited for days according to their policy. Then I contacted Amazon customer care regarding my refund they said contact your bank and gave me a reference number. Then I visited my bank branch near me and also contacted bank customer care number. They said there is no any kind of amount credited to my bank account. Today date is 30th June and still haven't got my refund.

Here are my order details and reference number

Order date

22-May-2021

Order #

[protected]

Order total

439.00
The Refund Reference Number for the transaction is[protected].

So I request you to help me regarding my complaint .

Yours sincerely