Bank Of Baroda — Refund not received in my card

I have purchased a product from Flipkart on 27 dec on EMI and due to some reason I have to cancelled it .and the refund is initiated by Flipkart on 6 jan and estimated date of refund credit in my card is 12 jan but still i don't receive the amount and EMI is still active and bank force me to pay the amount or do preclose of emi and pay the full amount with some charges and gst.flipkart provide me the refund reference number and i have already mail this to bank but bank says no amount is credited.the refund reference or ARN number is 30005123612361181822741
I have attached all the images of flipkart and bank