Bank Of Baroda — Regarding deduction of extra charges while online international transaction through debit card..
A
Ammy Vakshyan
from Mansa, Punjab
i have done an international online transaction from united kingdom on 7th july .the payable amount was to be 56.10 uk pound .the images shows clearly that the payable amount was only 56.10 gbp .on 7th july 1 gbp=98.099 so amount in indian rupees was to be paid 5503.34 but your bank has deducted 5775.64 an unncecessary 272 rupees extra .your bank provides service through international debit card free no extra service deducted by your bank .i have all the proofs now .so please refund my 272 rupees . today i had to made an one more international transaction but i cancelled it due to this problem extra charges will again be deducted .sir i am harassed with your bank services please provide solution to me as your branch is not providing me solution . if you dont gonna provide me any help then i will close my account will have to switch for some other bank services
if you had deducted the transaction currency conversion charges then provide me the details of each & every rule under which you had deduct the charges ..
Actually sir they had neither provided me list of rules under which extra charges are deducted nor had refunded extra charges to my account..
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