Bank Of Baroda — The BOB is not customer friendly these days

Address:

Kolkata, West Bengal

Dear Sir/Madam,[protected] I am Dr.Kartick Biswas from Salt Lake City.Kolkata.West Bengal. I have applied for a cheque book on[protected]. But unfortunately till date I have not received that. Even I have not received a single SMS regarding the cheque. On asking to your staffs, they just go away from the problems and for that till date I have visited the branch 5-6 occasions. Today I have visited the Manager of the Branch and I fund instead of finding it out the reasons why the cheque nt reach to me he was trying to convince me it was fault of mine. One of your staff also advised me to go to the local post office to findout where the cheque book is gone.I requested your staffs & manager to deliver the cheque by hand at your branch after couple of days but they said its not possible. The staffs are very relucant to solve the problem of the customers. Being a practising Doctor like me, how can you expect that for a cheque book only I will face so much harresment from a bank like BOB bad behaviour & non co operation from the Manager. If I don`t get proper deligence from your side about the matter - Probably I will not have other ways going to West Bengal State Consumer forum or Bank Ombudsman. Thanking You Sinverely Yours Dr.K Biswas. [protected] The savings account No of mine is[protected] . The address of the concern bank is HA-10.Salt Lake. Sect-III. Kolkata - 700 097. Tel No[protected], 3852 . MTCR Code[protected], IFSC code - BARBOSALCAL .