Bank Of Baroda — transaction declined and account debit

1 Review
Na, West Bengal, India
 suparna5995 on Jan 9, 2018
The branch manager
Bank name: bank of baroda
Location: lakshmikantapur

Sub: transaction decline and account debited (Account no: [protected])

Dear sir/madam,

With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

Kindly process the request and reverse the amount in my account against the same.

Particulars case 1 case 2 case 3
Device code rdi01444
Npci response code
Rrn (Npci) [protected]
Transaction date [protected]
Transaction time 8:34:36 pm
Transaction type (Cw/cd) cd
Stan 474518
Issuer bank bin
Issuer bank name bank of baroda (A/c - [protected]) account holder name - tapan halder, lakshmiksntapur branch
Aadhaar no [protected]
Amount 500
Error/response code 91success (91) : issuer is inoperative
Remarks issuer is inoperative

Thanks & regards,

Yours faithfully
Chandra halder

Customer sign
Customer name : tapan halder

Complaint Status

[Jan 09, 2018] Bank of Baroda customer support has been notified about the posted complaint.
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    Bank Of Baroda - transaction declined and account debit