Bank Of Baroda — Unauthorised transaction by tenpay*tencent

My saving Bank A/c with Bank of Baroda, Industrial Area Jagdishpur, Amethi has been repeatedly debited with Rs.5039.81 four times. Three times on[protected] at 11:30pm (night) and once on[protected] at 08:59 am (morning). This came to our knowledge through 4 sms received on my mobile no [protected]. fifth sms on[protected] at 9:01 am was about transaction declined due to insufficient balance.

My ATM card was with me and I've never shared any information related to my ATM card with any one. No OTP also received on my mobile.

Bank is showing total helplessness about the happening.