There were fraud unauthorized transactions on flipkart thorugh my BOB credit card even though I am not a customer on flipkart and I have not given any OTP or my card details to anyone.
There were 3 to 4 such transactions and after complaints BOB has reversed the payments against 2 of them.
But they are still asking for me to pay for a similar fraud transaction, done on the same day, in the same manner.
I was told a certain amount to be paid for my other outstanding payments and I have done the same and requested to close the card.
They are not closing the card and are harassing with bills and calls for payment against a transaction that I have not done and they know that it is a fraud and mostly done because of slack in their system. Was this information helpful? |
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