Bank Of Baroda — wrong deduction

Address:

Surat, Gujarat

Hello BOB We use BOB banking so that our amount remains safe in account .And when i m in need i could take it out. this time when i required the amount from my own account i see that BOB has deducted a amouont of 737Rs in the name of Ledger folio charges. My concerns: I have not by hearted RBI rules. at least intimate us about such rules. peoples promote online transaction you deduct an amount for it at least do a favour deduct it immediately so that i would not do it again what a stupidity it is to deduct after 6 month. At least give a warning or pop up message that you would be charged after 100 transactions. or at least give a sms call that you would be charged . No warning no intimation, no awareness are we fools to deposits money in BOB. None of the above things were done it totally a failure of BOB and show poor process followed by BOB. Hence Please provide a refund of amount 737 Rs as i require it unless you improve your process . And please proceed with closure of this account number details are as below: Account Number [protected] Transaction Date 16/03/15 Transaction Amount INR 737.00 Transaction Description LEDGER FOLIO CHARGES - Name : vigendra v vasava Regards Vigendra vasava