Bank Of Baroda — Wrong deduction in account

Address:

Jaipur, Rajasthan, 302013

I am from jaipur and i have an account in bank of baroda vkia branch . one day i made a trancation by baroda m connect an amount of 2000 but after trancation my balance is as well as before i made trancation aur jab mene evening me balance cheak kiya to bhi mera balance utna hi tha to mene soche ki traction nhi hua and agin i made traction and it was success and next day my account show that your balance is -15385 and i contact to coustmer care then they told me that we are not able to help you .you should contact to branch and when i contact to brach they told me that you made this trancation and deposite it in your account
i said that sir i have no such balace in my account than why trancation made
it is not my mistake and why i deposit it