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Bank Of India — 1630 has been deducted from my account and I have not received it back

Address:Varanasi, Uttar Pradesh, 221001

My name is Shambhavi Rai and my account has been credited with rs 1630 on 7/01/2019 my account number is [protected]. I want you to resolve my issue and credit my account with the deducted amount. I was trying to add money in my Paytm and phonepe wallet but the transaction was not successful and after that I got an sms of money deduction so please credit my account with 1630
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