Bank Of India Complaints & Reviews

Respected Sir/ Madam,

I am writing to bring to your attention an issue regarding a recent transaction from my Savings Bank account. I have transferred an amount via IMPS using BOI mobile omini neo app that was deducted from my account, but the beneficiary has informed me that the funds have not been credited to their account.

Details of the transaction are as follows:
- My Savings Bank Account No.: [protected]br...

Respected Sir/Madam,

I am writing to formally lodge a complaint against Bank of India regarding the extremely poor communication and mismanagement of my loan account.

I am an NRI customer maintaining a home loan account with Bank of India. Despite my repeated attempts through emails and phone calls, I have received little to no response regarding the details of my loan account. Out of numerous attempts to contact...

5 July 2025
I was deposit money in bank of India deposit machine and my money was retracted 100*10=1, 000
200*26=5, 200
500*89=44, 500
Plz kindly resolve the prb...

In the month of january i have been deducted with 295 rs three times. i don't know why they deducted and now today feb 26, they deucted 17.70 without any notice. What is happening in bank of india. I had account in other banks but never faced this type of issue. Can you explain...

My name is Md Ayaan and I had ordered Denim Jacket of RS.Amount 689 in Amazon on 21 December 2024 and after 22 December 2024 I returned this order due to personal reason. And on 23 December 2024
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

I have been using BOI NRE account for several years. However, I use my account once in a while to transfer my money. a month back when I sent my money from my Taiwan bank account to my BOI NRE account, I got a message saying my account was deactivated. I did not receive any precautionary email/message before this about my NRE account. W hen I needed my money for an emergency, this was stuck due tothe deactivation of my account. When I dropped a couple of emails to the branch and then NRI customer care.. they replied saying I needed to submit all my documents. I followed all their instruction as soon as I could. However even after a week of communication and submission of my documents, no update from the bank.

The Hanumanth Nagar branch in Bengaluru seems very lazy to take up any taste and now I am regretting to have an account in this Bank.

I request the team (if they get this message) to deal with my issue as soon as possible. I am worried about my amount which has been stuck for a month without getting credit. Please improve your service if possible in the future.

There is a strange ritual going on in Bank of India, Khanda Colony branch for the past six months . If a customer wants to renew/close a fixed deposit he/she has to stand in a separate serpentine queue for an officer's signature verification. A senior citizen finds it even more difficult than other customers to stand in the queue.
The serpentine queue is because the officer attends to multiple branch activities. A customer ends up wasting 30-40 minutes for a simple signature verification from the officer and submit it to the staff handling Fixed Deposits. The customer signature verification should be inculcated as a day end process between the staff and the officer. Customers should not be forced to go through this process.

Hlo sir,

I returned a product to the Amazon. Return Process was done. But i don't have my refund yet.

Refund is not reflected in my bank account .

User name- Santosh Kumar Singh
Number - [protected]
Account no. - [protected]
IFSC no. - BKID0006026

Dear Sir,
I am a Sr Citizen (lady) of 68 years living in Chandivali, Powai. I went to this branch to get a new passbook with new barcode for printing. I visited the branch at M G Road Ghatkopar, two times, last month and on last Monday, 9th September, 2024.
Both the times, I was sent back by the lady at the counter. It is very problematic for me to travel from Chandivali to Ghatkopar West because of the rush of vehicles and due to my advancing age (68 years).
Request that I may please be issued a new Passbook with Barcode affixed for my S B A/c No [protected] and oblige. It will be a great help.
Regards
MARY THOMAS

Today i got the message of total 135.26 debited (Trf) from my account.
Why and what is trf?
I want my money back.

REFUND : Please credit me the amount debited as soon as possible.

BOI - Rs.5000.00 Credited to your Ac XX7198 on 29-04-24 by UPI ref No.[protected].Avl Bal 4923.52

BOI - Rs 58.78 Debited(TRF) MIBAL Charges Lien lift and re in your Ac XX7198 on[protected]. .Avl BalRs 3493.52....

I have a saving a/c [protected] and ppf a/c 60230ppf[protected] in boi, janak puri br ifsc code BKID0006023, I deposit cheq no.501107 of Rs.1.50 lk for credit ppf account of canara bank on 2/4/24 at 10 a.m. the boi did not send cheque for clearing in time. The said cheque debit on 5.4.24 of canara bkI. Due to this I am not getting ppf interest for RS.888 for apr 2024. On taking the br not agree to give value date of 5/4/24.

I susy chacko have applied for a pmsby claim on[protected] in respect of the accidental death of my husband late.Chacko k p at boi puthenpeedika branch. Till now i havent received any update or claim. Kindly resolve the matter at the earliest....

The ATM issued physically by the BOI UNNAO branch on dated 28/March/2024, which is showing INVALID CARD during green pin generation through BOI ATM. Issue raised through customer care number[protected] that is not responding. The chargeable customer care number [protected] not accepting the complaint, during conversation to level-I (Mr. Sandeep) and level-2 (Mr. Gurudas) said that we are able generate complaint number due to some technical glitch. Mailed to headoffice.[protected]@bankofindia.co.in on dated 09/April/2024, there is no response. In continuation of the above mail we also triggered the mail to Unnao.[protected]@bankofindia.co.in on dated 12/April/2024 cc to head office even we have not get any response. We visited the local BOI branch at our working place on dated 12/April/2024, they said that they raised the issue internally to the Unnao branch but still we are waiting for any solution.

My credit card number is [protected]. my credit card bill and all outstanding amount Rs.19270/- payed of credit card bill date 7/3/2024 . I Pay this bill throw phone pays state bank of india account number [protected] IFS Code SBIN0011456 Branch Shringartali. this amount credited message receved me from VA-BOIWLI (BANK OF INDIA CREDIT CARD DEPARTMENT) AT Dated 8/3/2024, 3.51 pm. But this amount not credit to credit card account, AND DATED 7/3/2024 Rs.16883/-autometicaly Debited from my bank of india savings account no [protected]. and this amount not credited to my credit card account.
Plese Return above Rs 19270/- in my bank of india account and above maintioned Rs 16883/- to use for credit card bill.

Bank of India deducted NACH return however I have sufficient balance in account. Also, all my loan EMIs are paid on time. I am not sure why and how they are deducting these charges. I am attaching the transaction details for reference....

Maine BOI application se transaction karta hun nehi ho raha hey phonepay google pay koi bhi application se nehi ho raha hey
Account Holder Name - jyoshnarani sahoo
Account number- [protected]
IFSC NUMBER - BKID0005406
Branch name - Harichandanpur

My all Emi has deducted on time as I have sufficient balance in my account but boi deducted my rtn charges 295rs twice in a month. But my any emi is not bounced and I have not any insufficient balance. Please resolve it. And refund my 295+295 amount....

We submit File after Discuss Madam Rani Raghuvansh of Bank of India Vijay Nagar Branch (Bank Code-BKID8810)--MSME Login on date vide application No. MSME2324MUKY00238621 on date-19 Feb 2024.
Our Firm Name M/s Arya Radhika Electrical, Propiter Mrs Radhika Rajput, Women Entrepreneur.
I reach the Zonal office of Bank of India Indore and meet Mr. Mani and discuss him for MSME Loan-He is agreeing to loan approval and Talk to Branch Head and Loan executive Madam Rani Raghuvansh.
But She is very Lazy and no visit our primises and delay the Loan.
Number of follow up to visit our premises, she deputes Mr. Dheeraj Gothwal ( Mobile Number [protected]) on date 29.02.2024.
I visit to Branch on date 29.02.2024.
Madam Rani Raghuvansh denay the MSME Loan, becaouse no Experience .
Pls tols to Branch for approval of MSME Loan.

Its been 15 days passed or more i guess since the Passbook printing machine of Bank of India Rajajipuram Lucknow Branch is not working I've asked banking employees about this incident but nobody wants to listen us and not bothering to make the machine work.
I've been there as on 8 Feb 2024 but even until yesterday i.e 22 feb 2024 the machine is still not working, I kindly request you to please help on this matter to make it working as soon as possible since it is causing great inconvenience to each and every customer looking for their passbook records get updated from long time.

My pension revised on 07.08.2023 w.e.f. 01.02.2023 vide PPO NO. [protected], but till date i am not getting my revised pension.

Name : PROVAS BODHAK
A/C/ No. [protected] ( Adityapur Industrial Branch)
E-Mail: [protected]@gmail.com
Mobile No. [protected]