[Resolved]  Bank Of India — Bank hasn't REFUNDED my money.

Address:7VH8+V7X, Ground Floor, Central Plaza Building, St Xavier's High School Rd, Shanti Park, Mira Road, Mira Bhayandar, Maharashtra 401107
Website:Amazon hasn't yet provided me with an RRN

My name is Abdul Hanan Modak. I work as cab driver by day and a freelancing graphic designer by night. I bought a new laptop for my work using my three month salary on Amazon. I paid using emi debit card. Unfortunately i bought the wrong model. So i cancelled the order the same day and asked for a refund, which they said would take 3 to 5 business days. It has been 8 days now. My work is being affected. I am using a partially dysfunctional laptop to do my work. I have to meet deadlines. I cant buy a new laptop until i get my refund.
I am really desperate. All the money i earn as a cab driver goes to my family. My freelancing is the only thing i have as an insurance policy.
Please help.
I ordered the laptop on 6 september, and cancelled it as well.
They initiated the refund on the same day,
But i still haven't received any refund whatsoever.
What do i do?
Was this information helpful?
No (4)
Yes (6)
Sep 14, 2022
Complaint marked as Resolved 
I called amazon several times but did not followup with Bank of India Customer service. I just called Bank of India customer service this morning, and filed a complaint on the website as well of POS. In less that an hour they were able to refund the money in my account. I was really paranoid after reading several complaints on consumer forums. Its all about how you handle this situation.
Bank Of India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2367
    Pending
    0
    Resolved
    291
    Bank Of India Phone
    +91 63 2227 1335
    +91 22 4091 9191
    Bank Of India Address
    Gaya Nawada Road, Wazirganj, Gaya, Bihar, India - 805131
    View all Bank Of India contact information