Bank Of India — Amazon ReFunded Money In Bank Account But Not Received In Bank Account

I Order OnePlus BudsZ Steven Harrington Earphones of Amount 3699Rupees From Amazon On 27january 2021 But I Cancel The Order For Some Reason On 28Feb So Amazon Credited 1075 Rupees On My Amazon Pay Balance On 28January2021 But My Remaning Amount of 2624 I didn't Recieve So I Talk With Amazon Customer Care Service On 5Feb2021 And He Suggest Me That Refund Of Your Amount 2624rps Have Initated In My Bank Account On 5feb2021 N He Send Me On Email The Refund Reference Number #30005110271027192704843 they told reference number is created after sending a refund to your original bank account and bank only send this reference number so ask your bank about the refund But Bank Does Not Have Such Facility Of Charge Dispute so if there is a problem then solve this problem and send My money as early as possible It's My Humble Request