Bank Of India — As myntra send the refund amount but it was not reflected in my account plz resolve issue as soon as possible

Address:

Bank of india near gedaji dharmasala gujarati bazaar sagar madhyapradesh

I order a dress from myntra and refund it and myntra credit the money in the account and also provide the reference number but the money was not come in my account after completion of 1 month. And bank was not check the status of money after providing the reference number also. First I think that myntra was not send the money so I complain against myntra in consumer form but after disposing of complain I found that myntra send the money in my account but the amount was not show in my balance so plz resolve the issue as soon as possible.
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