Bank Of India — atm transaction failed due to power cut. money not reverted to the account

I wanted to withdraw rs 11000/- from bank of india atm with id number arh8001, on 12th august, 2020 at about 10 a. M. When the machine just started counting notes power supply from the ups to the machine stopped. The card got loose and cash did not come out. The requested amount was debited from my bank of india sb a/c [protected]. The amount has not been credited yet.
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Please look into and solve the problem as I badly need the money for maintenance of my joint family with aged parents.

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