Bank Of India — auto debit money

Address:

Lokanath temple road, Puri, Odisha, Puri, Odisha, 752001

Dear, please follow my issue as a friend sent me money using upi app so money deposited in my bank account but sudden automatically debited how its possible when a smart india concept time. I have complained & mailed about this issue by boi but no respond provided by boi customer support so please resolve my issue to contact with bank of india & a server down problem not expecting in this day so please resolve it because upi transactions are failed due to boi server down