Bank Of India — axis bank atm didn't dispense money but deducted from my account

moupiyapatwary

Address:

Kolkata, West Bengal, 700075

On 9th october evening i went to axis bank atm near taratala auto stand to dispense some cash. I tried to dispense 6500/- twice from my boi card but it showed atm service is unavailable for both the atm machines. After 5 mins or so at 5.44 pm & 5.52 pm cash was deducted twice which became 13000/-.

I contacted immediately to boi bank and registered a complaint on that day but still the amount is not credited. Attached screenshot.

Axis bank atm details:
49/2, dh road, thakur bari road, uttar raypur, new alipore, kolkata, west bengal 700034

Atm id : cprh3510 & cpan3510
Tried to dispense twice of amount 6500. Cash deducted 13000 but didn't dispense.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Bank Of India customer support has been notified about the posted complaint.

Related Bank Of India reviews

View all 2369 Bank Of India Reviews

Comments

Axis Bank Customer Care

from Pune, Maharashtra

Hi, sorry for the trouble. We request you to please liaise with your account holding bank to raise the dispute for the referred transaction. Regards, Team Axis bank

Iron Bhai

from Pune, Maharashtra

Nft done from bank of Baroda on 10 08 2018 wrongly created to ac no [protected] name baba auto spares amt 2673 please transfer the amt to correct ac no [protected] gajanan auto service

Iron Bhai's reply, Oct 16, 2018

Nft done from bank of Baroda on 10 08 2018 wrongly created to ac no 882620110000236 name baba auto spares amt 2673 please transfer the correct ac no 41310200000422 gajanan auto service