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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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S
Suribabu P.V.
from Guntur, Andhra Pradesh
Dec 31, 2014
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Address: East Godavari, Andhra Pradesh

GOOD GOVERNANCE IS HEARD AND SEEN THROUGH MEDIA ONLY. NOT TO BE FELT BY ANY SO FAR.All in government are busy including CM garu and Parakala Prabhakar garu, like bees around beehive, making just buzzing sound and all people expect them to produce honey. Even after 6 months rule, the police, revenue, other govt officers not changed and ministers in new govt yet to come to grips with depts and as of now they are guided by same blind folded officialdom.Even simplest frauds on public by unsrupulous people and Bank Staff are not taken up seriously even by the present so called good governance...for people (or for rulers themselves?).I filed a PIL case in 2010 at Bommuru PS. After a great deal of trouble dealt to me by the SHO G.V.V.Satyanarayana, FIR NO.277/2010 was filed as per Hon'ble Courts' direction.It is such a simple fraud of "CREATION OF BOGUS CROP LOANS IN THE NAMES O[censored]NKNOWN, NON EXISTING, NON-FARMING PEOPLE WITH ALL FALSE SURVEY NUMBERS, FALSE LAND HOLDINGS, NON-EXISTING CROPS BY STAFF OF BANK OF INDIA IN WEST GODAVARI DISTRICT AND TWO BRANCHES IN RAJAHMUNDRY WITH THE HELP AND CONNIVANCE OF JEYPORE SUGARS, CHAGALLU".The police true to their nature and habits, try their best to dilute the case. The way I was threatened and frightened by SHO of Bommuru PS G.V.V.Satyanarayana was the worst nightmare in my life.My friend from Kovvuru, who is a farmer himself found that there were as many as SIX crop loan accounts for Rs.6, 00, 000/- created in his names in West and East Godavari branches of Bank of India, by a same officer from both districts, during a single crop year[protected], creating on record some 50 acres of land shown as his own, filed police complaint and the SHO VIJAYKUMAR @ KOVVUR PS tortured the farmer and his family and discouraged them to keep silent and not to press for case.Again with the intervention of Court, FIR 136/2013 FILED at Kovvur PS.However, the police are hell bent on not taking the culprits in this simple and genuine fraud to task for reasons best known to police and rulers of the state.Really shameful thing that the Government claims itself as RYTHU MITRA, FARMERS FRIENDLY, but no action against the cheats/ fraudsters?It is never too late, if the good governance, feels it so, should evince interest and do the needful immediately as already 5 long years passed in dilly-dallying by police. P.V.Suribabu
Aug 14, 2020
Complaint marked as Resolved 
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    deepak.usit
    from Chandigarh, Chandigarh
    Nov 28, 2014
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    Address: Chandigarh, Punjab

    Respected sir/madam I am Bank of India customer with account no XXXXXXXXXXXX At 23:16PM on 13/10/2014, I received two messages on my number. *BOI Star Sandesh* Rs 10000 has been Debited to Your Account XXXXXX from ATM on[protected].Available Balance 2534.56. *BOI Star Sandesh* Rs 2000 has been Debited to Your Account XXXXXX from ATM on[protected].Available Balance 534.56. My balance is now 534.56 Rs in my account. However, I have not withdrawl any such amount, and the transactions are illegal. My ATM card is with me till now.
    Aug 14, 2020
    Complaint marked as Resolved 
    Bank Of India customer support has been notified about the posted complaint.
    Jun 03, 2018
    Updated by deepak.usit
    The complaint was only resolved after I brought the matter to the banking ombudsman of RBI in chandigarh. The behaviour of bank officials have been very bad towards solving the complaint.
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      rupesh2207
      from Kolkata, West Bengal
      Nov 7, 2014
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      Address: Mumbai City, Maharashtra

      This is a complaint against Bank Of India for deducting more amount than my EMI for the car loan.I took a loan from bank of India for my I 20 car in the year 2009 and my EMI was deducted on every month on 30 th .The EMI finalised was 8304.But the last EMI they deducted was 35000 for which I approach the Bank for the same .They told me that the rate of Interest have increased in due course of my payment.I was surprised my the attitude of the concern officer as they never informed me about the increase in the rate of interest which is usually the practise followed by the bank. I just wanted to know can i raise a complaint against the bank for not informing and deducting the amount from my account with out my concent.
      Aug 14, 2020
      Complaint marked as Resolved 
      Bank Of India customer support has been notified about the posted complaint.
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        yogeshg2u
        from Delhi, Delhi
        Sep 9, 2014
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        Address: Pune, Maharashtra

        I have tried ATM withdrawal of Rs-3000/- on[protected]:00AM from BANK OF INDIA, Narayangaon ATM, Before the money came out from ATM, there was electricity failure. Money did not came out but I got SMS from bank saying money deducted. I tried to report the problem but there was no any related person ( also no security person ) . At 10:00AM two persons came to solve problem ( to turn on UPS of ATM system), they came from service center. After reporting problem to them they told me that within 24Hrs money will credited back to my account. but even after 9days it is not credited.
        Aug 14, 2020
        Complaint marked as Resolved 
        Bank Of India customer support has been notified about the posted complaint.
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          Dheeraj_Dimple
          from Firozpur, Punjab
          Aug 29, 2014
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          Address: Moga, Punjab

          I have forgotten my star token pin. I tried all the attempts and now whenever i loginto star token it says that "your account is suspended on this computer. You can activate it from your active computers."
          I do not understand what to do. Should i sell my laptop and buy the new one to activate my account? Screenshot is attached. Please help.
          Aug 14, 2020
          Complaint marked as Resolved 
          Bank Of India customer support has been notified about the posted complaint.
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            Anuvab Ghosh
            from Brahmapur, Odisha
            Aug 20, 2014
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            Address: Kolkata, West Bengal

            I am Anuvab Ghosh, a regular user of BOI internet banking. I've used Star Token old version for last 1year in the same pc. One day when I click the Startoken to start net banking suddenly it is needed security question/answer, I had given the answer, but unfortunately 3 times I had send wrong answer according to them. Then I could not login and could not get proper solution for this problem. Though I am really thanks to customer support of the BOI netbanking for the reply of my every mail, but their instructions are not wotking for me. If anyone of this forum has faced the same problem. Please help me as soon as possible.
            Aug 14, 2020
            Complaint marked as Resolved 
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              kundu92
              Aug 5, 2014
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              Address: Kolkata, West Bengal

              Sir,
              I had gone to Bank Of India-CIT Road -ATM on 02.08.14, after giving my secret code some technical problem arises in ATM machine, I could not withdraw my amount, Key board was not working,
              I left ATM. After few minutes I got a message Rs.10, 000/- (Ten thousand) is withdrawn from my Bank account. Some outsider created some technical surgery in ATM machine.
              You are requested kindly investigate the matter, I had lodge a complaint customer care PNB – The no is M[protected] on 03.08.14
              My a/c no is-‘[protected], bank is PNB

              Thanking you,
              Yours faithfully,

              Goutam kumar kundu
              (M)-[protected]
              C/o. Eureka Forbes Ltd
              P-8 CIT ROAD, 2nd floor
              Kolkata-700014
              Aug 14, 2020
              Complaint marked as Resolved 
              Bank Of India customer support has been notified about the posted complaint.
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                iecs
                from Delhi, Delhi
                Aug 2, 2014
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                Address: Jhansi, Uttar Pradesh

                i have saving account naming vinod paradkar manik chowk branch jhansi . Account No is [protected] . I am using net banking of bank of india . When ever I downloaded new startoken ng i am not receiving OTP code on mobile for star token activation . I have contaced for many time on toll free no and branch also .But no one there to solve my problem . kindly repair my account immediatly . star token is not a proper software . thanking you my mobile no is [protected] 184 takksal jhansi
                Aug 14, 2020
                Complaint marked as Resolved 
                Bank Of India customer support has been notified about the posted complaint.
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                  S
                  shamsher786
                  from Bhubaneshwar, Odisha
                  Jul 9, 2014
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                  Address: Gopalganj, Bihar

                  Respected Sir, Sir, I swiped card Dated on-28.06.2014 Oriental Bank Of Commerce (ATM ID-N05NC179101)Location-Gopalganj, for withdraw money, transaction has been done, but not collect money just link fail, after check the statement my five thousand rupees deduction my account This is Tnx.No-5081.i shocked, I not collect money but deducted my five thousand rupees my Account.Sir kindly refund my rupees my account, i grateful to you forever. My Details Given Below:- Shamsher Alam A/C No-[protected] Card Number-[protected] Bank of India Branch-Mohammadpur
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Bank Of India customer support has been notified about the posted complaint.
                  Sir
                  I complaint bank of india but not any action,
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                    sandeepreddy8122
                    from Kannur, Kerala
                    May 27, 2014
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                    Address: Kurnool, Andhra Pradesh

                    I have savings account in Bank of India, New RTC Busstand, Kurnool, Andhra Pradesh. While tried to pay exam SBI clerical exam fee through online payment mode, online transaction failed but an amount of Rs.450/- has been debited from my account. My account number is [protected]. IFSC code: BKID0008645. So i request you to make the management recover my money.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    May 27, 2014
                    Updated by sandeepreddy8122
                    The transaction was made during 5 pm to 6 pm on may 27, 2014
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                      Piyush_Joshi
                      from Noida, Uttar Pradesh
                      May 19, 2014
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                      Address: Varanasi, Uttar Pradesh

                      Dear Sir, I have taken education loan in 2008 from Bank Of India Sonarpura, Varanasi .I have applied for CSIS Scheme announced by finance ministry in the interim budget of[protected] for interest relief . However my bank denied me for providing me interest subsidy by declaring me not eligible for unknown reasons . Please Help me in this issue. Thanks and Regards, Piyush Joshi Ph.No [protected] Email [protected]@gmail.com
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Hello Sir,

                      My name is Anand kumar soni.I have taken education loan in 2008 from union Bank Of India Garhakota, Sagar..I have applied for CSIS Scheme announced by finance ministry in the interim budget of[protected] for interest relief . However my bank denied me for providing me interest subsidy by saying that we don't have this type of any scheme . Please Help me in this issue.

                      Thanks and Regards,
                      Anand Kumar Soni
                      Ph.No [protected]
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                        mayursoothiya
                        from Mumbai, Maharashtra
                        May 17, 2014
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                        Address: Mumbai City, Maharashtra

                        DTD 01/03/14 swiped my debit card at KHAN AUTOMOBILE /324185 Godbandar road thane. As per vendor the money was not credited to their a/c & the card was swiped again 2nd time. On 2nd try as well vendor did not get credit & had to pay him in cash. It means both the transaction was declined where as the same was debited from my account rs 5709.08 ( 2854.54 + 2854.54). On above issue have already visited home branch 2-3 times but still no solution rcvd, had also register online complaint dtd 07th march 14 under #..1) 040314 DATA 21922 & 2) 040314 DATA 21924 Kindly look into this & roll back amount 5709.08 ( 2854.54 + 2854.54)
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          kumarerdeepak95
                          from Gurgaon, Haryana
                          May 14, 2014
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                          Resolved

                          Unauthorized transaction from my saving bank account

                          Address: Darbhanga, Bihar

                          With reference to the subject matter of complain, I wish to draw your kind attention towards the unauthorised transaction that has been done through my two different bank accounts without my knowledge. The details of the transaction from both of my bank accounts are as follows:
                          Name: Deepak Kumar
                          Case I
                          Bank Name & Branch: Bank Of India, Lalbagh, Darbhanga 846004, Bihar
                          A/c type: Saving A/c
                          Account...
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                          RATIKANT27
                          from Mumbai, Maharashtra
                          Apr 2, 2014
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                          Address: Pune, Maharashtra

                          Dear sir,

                          I am having saving a/s with boi, vishrantwadi, pune
                          On 25.3.14 i have attempted cash withdrawal from atm ( adj. To branch ) for rs.25000, but i have received rs.24000 onwards that atm stop working ( i waited ther for another person to check his experience ) but machine stop dispensing cash onwards. I tried ther cc no. But they told me that if your money not get credited to your account within 48 hrs then you can launch complaint in branch only. Cc person has not provided any complaint id for the same.
                          I wait ther for an hour to find out any security person to inform the incident but no one was availabe ther. Finally i come back to home. Next day i went to branch for registering my complaint, i was given one form to fill which dosent carry any acknowledgement no
                          Science after that i am trying to check the status but am not getting proper responce
                          Instead there clerk blaming me for putting 25000 withdrawal ( they have pasted max withdrawal at one time 1500 on notice board ) i agree bord was ther but at the time of withdrawal is it necessary to read notice board, why instead of instructing customers they take corrective action on that machine

                          My ac no : [protected]
                          Txn no on receipt of said transaction : 896959

                          Expecting cooperative action
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Sir / Mam,

                          Thanks for immediate response my Mobile no is :

                          [protected]

                          Regards,
                          Ratikant

                          NON REGISTERING OF AADHAAR NUMBER

                          Sir, I visited to Bank of India, Makhdumpur branch for linking of my AAdhar Number in my saving account however the bank staff has denied to link the same. Please instruct the branch to serve better to the customer.
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                            prasad patil 24
                            from Mumbai, Maharashtra
                            Mar 23, 2014
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                            Address: Kolhapur, Maharashtra

                            we are reputed customers of Bank of India hebbal-jal.tal- Gadhinglaj. Dist Kolhapur. we are requested for home loan at Bidrewadi. the bank manager and staff was expecting the documents which all are provided by us. even though they are expecting some rediculas requirements and not passing the loan. this same case happen with many of the farmers of the same branch. As this is nationalised bank we are aproaching to this bank. please co-operate and give justice to us.
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                              Dipak Kaushik
                              Mar 1, 2014
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                              Address: Faridabad, Haryana

                              Sir I opened my account in BOI in june 2013 with account no. [protected] and Name- Deepak kaushik, and after that i am using my all banking services but in november 2013 i do nt know what happened to my account, since then i am not able to use my mobile banking. I complained everywhere wherever i can but did not get any response. I complained to their e-mail address of their headquarter but no response, i also write an complain and put it in to their complain box but same no response, i also contact to manager but he also says that i cannot do anything, he just forwarded my complain to their headquarter but even he didnot get any response. Sir please help me out. I am very much frustrated from BOI.
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                                sunilkpandey
                                from Mumbai, Maharashtra
                                Feb 27, 2014
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                                Resolved

                                Address: Unnao, Uttar Pradesh

                                Sir, My Revised PPO No-08/14/B/COR/20792/2013 Dt 06 May2013 was issued by CDA AF New Delhi.The same PPO is not Actioned Till Date Since 9 Months Have Been passed.I have done lot of correspondence with bank, but nighther they are replying to any of my letter nor actioning the PPO.I have also forwarded letter to CPPC Nagpur Branch in This Regard but they are also keeping quite on this matter, sir I have send two letters of the same subject to your office also on 8 Jan 2013 &3 Feb 2014 respectively (all related documents attached).Due to this delay my pension is not revised so, for and also my arrears of amount is also pending since 9 months.You are requested to intervane in the matter at the earliest.
                                My mo-[protected]

                                add-LIG-!00 Sec A PD Nagar Unnao UP.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                very poor show by Bank of india unnao branch

                                Non receipt of Pins for my and my add on Credit Cards

                                As of 1st December 2013, it has become mandatory to use Pin for both Credit and Debit Card, we are unable to use our Indiacards no. [protected]&[protected].Please send our pins urgently to our register address.
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                                  Sachinstuntmaniac
                                  from Delhi, Delhi
                                  Feb 17, 2014
                                  Resolved
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                                  Resolved

                                  Address: Pilibhit, Uttar Pradesh

                                  Sir I have taken an education loan for my B.tech course from the Bank of india Pilibhit Branch. As according to interest subsidy scheme given on the website of the above bank i must get subsidy for the interest on it during the completion of my course. I have submitted all the documents but still they are charging a hefty interest on my parents. The manager is saying that they have forwarded the file to the main branch.But all i can see in their matter is all fishy. They are not giving me the interest subsidy provided by the government. Please look into the matter.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    pgjames
                                    from Mumbai, Maharashtra
                                    Jan 13, 2014
                                    Resolved
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                                    Resolved

                                    Address: Surat, Gujarat

                                    On 22nd, July, 13, while I was in my Office, I got SMS that a transaction of Rs 2800/- has been done through rechargeitnow.com. Immediately I called their Customer Care and requested for blocking the card. While requesting for card block and after getting confirmation of blocking, another four transactions took place with mobiwik.com/rechargeit now.com. Total transactions done was Rs 12700/- and Bank of India debited my SB account the same even though I have made formal complaint to them and requested to stop payment.
                                    I had been taking up with Bank of India number of times since July, 13 to not to make payment and also to re-credit the debit of Rs 12700 made in SB account for transactions not done by me. Bank is not responding and their attitude is to support the fraudsters. I have located from mobiwik.com the ip address and DTH/Mobile Nos wherein recharge is done and informed the Bank in July itself but they have neither blocked the payment not attempted to locate the users.Details given below:
                                    User ID: [protected]@yahoo.com
                                    IP Address: 49.50.122.135

                                    Mobile/DTH numbers on which the services has been used:

                                    Number Amount Time & Date
                                    [protected]-23 15:17:31.0
                                    [protected][protected]:19:31.0
                                    [protected][protected]:20:29.0

                                    User ID: [protected]@yahoo.com
                                    IP Address: 49.50.122.135

                                    Mobile/DTH numbers on which the services has been used:

                                    [protected] 1670
                                    [protected]:01
                                    [protected] 960
                                    [protected]:02
                                    [protected] 1400
                                    [protected]:36
                                    [protected] 1000
                                    [protected]:37
                                    [protected] 600
                                    [protected]:38
                                    Their website is lacking system controls and vulnerable easily to fraud. If you click on forgot pass word, only through entering date of birth, new secure code can be created and any body can commit fraud.New pass word is neither communicated to registered Mobile No nor security questions are asked to create code.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      umakanta.ctc
                                      from Palghat, Kerala
                                      Dec 8, 2013
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                                      Address: Cuttack, Odisha

                                      I have activated my Star token in 2011 once i just forgetten my password that's why i have regenerated my Both the passwords but still now i am having problems and bank executives bothering me and regenerating my all the passwords only they are just fulls who don't know how to operate their star token they are just always suggesting to regenerate my both passwords only, whether i have facing problems with star token blocked, this is my fourth time password generation step still now i am unsatisfied with this bank and failed with bank support. And some more comments about BOI, this bank has developed the internet banking which is more critical to operate for a user its not user friendly Cuttack, Gopalpur Branch Contact [protected] / [protected]
                                      Apr 16, 2015
                                      MCHENNA123's response
                                      my startoken is blocked . so plese sollow my problem. nuzvid
                                      Most useless internet banking program. Most complicated, bureaucratic, net- unfriendly, program ever. what is the point of an internet program that requires multiple visits to the branch and depends on snail mail for communication. No email, no prompt service, staff also unaware of procedures and operation. all communication is by ORDINARY post, no email, no telephone, nothing. USELESS!
                                      horrible...pathetic
                                      My startoken is blocked and ppl in bank are telling ac is active
                                      my star tocken is a blocked and not respoinding in boi bank are telling ac is active
                                      my star tocken is a blocked and not respoinding in boi bank are telling ac is active
                                      Dear BOI Team,
                                      why giving the customer car number i online did not connect the call all times

                                      any way my customer ID :[protected]
                                      i am unable to connect my new mobile star token ng application

                                      please de activate the old device

                                      old device :honer U19
                                      nwe device :mi note 4

                                      snc the device or please dactivate the application for my account

                                      regards,
                                      Harigaran.A
                                      Dear sir
                                      my BOI star token is blocked so I want to active to my star token
                                      my id is :[protected]
                                      please de active my id my also your numbers are not working
                                      Beboji's reply, Jul 10, 2018
                                      Apka star token ng unblock hua???
                                      My star token ng is blocked ...what should I do now}?
                                      My star token NG is blocked, How to open please give me suggestion for opening the same.
                                      Thank you
                                      My name is Bbhabani charan das mohapatra customer No[protected] & A/c No- [protected]
                                      my BOI star token is blocked so I want to active to my star token
                                      Star NG does not register UPPER CASE (CAPITAL) letters in User ID, hence gives error and on repeat attempts to access account, disables it. There was no problem with earlier version (Star).

                                      Please correct the bug.

                                      Yogesh Gurdasani
                                      Star Token in my laptop was working fine till it updated automatically after last opening without giving me option whether I with to update or not. Soon after that it is not allowing log in saying my account is suspended due repeated failed effort at authentication though there has not been any failed attempt. Uninstalling and reinstalling has not helped. Obviously a stupidly made programme by a incompetent IT.
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