One97 Communications Customer Care
One97 Communications Ltd.
Customer satisfaction rating: 9%
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509
COMPLAINTS

One97 Communications Customer Care

One97 Communications Ltd.

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Address
B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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185
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78
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68
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35
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62
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46
+91 80 4123 7197  (Bangalore)
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53
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40

Fax:
Fax:
+91 12 0477 0771  (HQ)

Additional info
Corporate Headquarters
B 121, Sector 5, Noida 201301
Tel: +91 12 0477 0770
Fax: +91 12 0477 0771

Mumbai
4th Floor, Enterprise Centre, Domestic Airport, Next To Orchid Hotel, Vile Parle East, Mumbai 400099
Tel: +91 22 2613 3197

Bangalore
144/533, 2nd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore 560102
Tel: +91 80 4123 7197

Chennai
2nd Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai 600 017
Tel: +91 44 2435 0197

Kolkata
6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata 700091
Tel: +91 33 4000 5197

International
Kenya
Lr No. 209/638/1, 12th Floor, Pension Towers, Loita Street, PO Box 10032 00100, Nairobi, Kenya

Bangladesh
Premises # 3, (Boshoti Dream), Flat: B#6, Room No: 1, Road-20, Gulshan-1, Dhaka-1212, Bangladesh

Dubai
106, 1st Floor, Building No. 11, Dubai Internet City Dubai, UAE

Nigeria
Adol House 15, Cipm Avenue, Alausa Ikeja, PO Box 4929, Lagos, Nigeria

View More Information...

Customer satisfaction rating
9%
Complaints
509
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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One97 Communications Complaints & Reviews

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One97 Communications — diduction of my money from the bank

 farhat abbas on Jun 17, 2019
I am Farhat Abbas retired man of 60 with limited income I wanted to pay my electric bill of 2 months through Paytm the amount was 10982 suddenly I reacieved a message from the bank the amount has been deducted without the payment of my bill. I had to pay the bill again. Is this fraud known as internet banking. This is nothing but ciber crime, such companies should be given legal notice by the court of law...
Complaint comments  Read comments Complaint category Business & Finances

One97 Communications — debited my money

 Nisar Khan Khan on Jun 14, 2019
Hai sir/madam
Please note my complaint I will pay 4059 rupees 14/05/2019 kreditbe
Personal loan your company are debited my money you are not credited my money in my account I will not pay this Time 5148 rupees I will only pay 1089 rupees only because 4059rupess debited you I don't care any case and civil Cor
Thank you so much
Nisar...
Complaint comments  Read comments Complaint category Loans

One97 Communications — money debited without my concern

 gani 1054 on Jun 13, 2019
On 13/06/2019 an amount of Rs: 11000/- is debited from my account in the name of One97 communications. When I checked and tried to call some number displayed over there and there is no response from that end. I am a middle class person doing a small job and totally depended upon my salary. Please check that and take the issue as serious matter and assist me with my refund....
Complaint comments  Read comments Complaint category Banks

One97 Communications — refund not received till date

 Panditparveen on Jun 12, 2019
Hi Team,

This is regarding the IRCTC ticket which was booked on 5th June,

Amount got debited from bank, ticket not booked and not refunded back to the account yet.
Transaction date:08/06/2019
Time:11.10 Am
Amount : 2401.47
Transaction detail : ECOM PUR/ONE97 COMMUNI/DELHI/080619/11.10

Regards,
Praveen Saraswat
e-mail : [email protected]
Complaint comments  Read comments Complaint category Travel & Vacations

One97 Communications — 5000 deducted from card

 Manju Vishwakrma on Jun 11, 2019
Hi
I am Manju Vishwakarma
I am having Paytm account
While I tried to transfer rs 5000 From my credit card it was not credited to my paytm account
And I have received one SMS from my. Bank that my 5000 were got invested in one 97 communication what does it mean
Please Guide me how can I get back my money
Below the SMS which I got
"Rs 5000 spent on your Canara card **** **** **** 5001 at ONE97 COMMUNICATIONS on[protected] at 13:48:14 hrs. Available limit Rs 5000"
Right now I am. In Madhya pradesh...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications — compensation of missing subject

 shashi.ica24 on Jun 11, 2019
I had orderd some groceries (order no [protected]) from paytm mall but one product was missing when I received. Imeadiatly I made a complain to customer care to either resend missing product or refund full amont of missing. But paytm is neither re sending nor able to refund full amount of missing product. Paytm offering only one third of missing product. I have been follow up over 1 month Paytm still stand on their decision that they will not re send missed iteam nor refund full amount of missing product. They are not explaing the reason that why Paytm can not refund full amount of missing product...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — money deducted from bank but transaction failed

 anupam.mukho on Jun 11, 2019
Respected sir,
I have been encountered by some error when trying to book a travelling ticket with Indian railways through their official website IRCTC.in

Details of failed transaction with irctc.

11 jun 2019 5022.78 -
transfer to [protected] one97
communications p - inb irctc
rail connect app -
[protected]igagihd

Kindly looking into the matter, refund the money as early as possible and obliged....
Complaint comments  Read comments [1]Complaint category Railways

One97 Communications — credited my money

 Nisar Khan Khan on Jun 9, 2019
Hai sir
My name is nisar
Your company not responding my complain please credite my money your company are not credited my money I will complaint in Cort your company ( one 97 communication &patym) because patym masseged me my money are debited in
14/05/2019 rupees 4059
please credit my money this weekend my account number is[protected]...
Complaint comments  Read comments Complaint category Banks

One97 Communications — irctc money deducted from indusind bank, but not refunded [Resolved]

 Vicknesh on Jun 7, 2019
Hi Team,

This is regarding the IRCTC ticket which was booked on 5th June,

Amount got debited from bank, ticket not booked and not refunded back to the account yet.

Transaction date:05/06/2019
Time:10.25 Am
Ref:Dear Customer, Txn on IndusInd Bank Credit Card XX8003 for INR 633.17 on 05/06/19 10:25 at ONE97 COMMUNICATIO is Approved. Pls call [protected] for query.
Could you please check and refund the money back.

Very worst experience ever...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications — I'm complaining about the paytm

 Anil Ahuja97 on Jun 6, 2019
Here i the issue related to wrongly sent money to other account which send from the PAYTM UPI . I am Amrit bearing a contact or Paytm No [protected] which is upi linked to Kotak Mahindra Bank with A/c No. [protected] with Ifsc Code KKBK0003724. on 4th of April 2019 at 11:13am i transferred the money of Rs 2500/- from the Paytm by Upi linked No [protected] with refrence id[protected] to Rahul chhaparwal having paytm Upi Id [protected]@paytm . which is not received by him.. i talked to paytm customer care representative but his words not satisfied me. He said there is no fault by us talk with your bank...
Complaint comments  Read comments Complaint category Banks

One97 Communications — money deducted while doing online transaction with swiggy

 avi1cob on Jun 3, 2019
Hello Sir/Madam,
I have done an online transaction via YES bank credit card for Swiggey and the order couldn't be placed but money got deducted. I my credit card statement and mail ID i can see that the money is paid as shown below :
"INR 299.00 has been spent on your YES BANK Credit Card ending with 2778 at ONE97 COMMU on 24/05/2019 at 21:26:04. Avl Bal INR 291, 064.94. In case of suspicious transaction, to block your card, SMS BLKCC to [protected] from registered mobile number".
When contacted swiggey they mentioned the money never reached them and it would be sent back by...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications — payment not received to the insurance company

 Dillipkumar Kar on Jun 3, 2019
Dear sir/ madam,

On the date 21/05/2019, at 9 am i did a transaction (Having transaction approval number: 066065) to royal sundaram (For renewal of health policy) which is not completed. But my credit account was debited the amount of rs. 8974. Still the transaction is pending after waiting for a long duration.

Now i want to reimburse the amount of rs 8974.00 to my credit account.
(I have attached the payment status report and the proof of transaction with this mail)

Transaction approval number: 066065

Kindly reimburse.
Complaint comments  Read comments Complaint category Health & Life Insurance

One97 Communications — please provide my money

 Nisar Khan Khan on May 30, 2019
Hai one97
My name nisar i am sending too a
Ricost to
Your company my maney are debited
4059 rupees please back my maney
Your given reference id is kb190 430
Hczgb_dem79 credited
Your company messaged my gmail
Account
Payment of ru 4059 at kreditbe failed
In case your are debited it will be
Automatically credited your bank
Within 7 days there are not created
My maney please credit my maney...
Complaint comments  Read comments [1]Complaint category Loans

One97 Communications — I lost my money

 Ravi Jalwal on May 30, 2019
Dear sir/madam
Plese return my money which was transferred to your company on date 28 may 2019 the amount rs. 1599 was deducted from my sbi debit card.
As i don't know how the amount was transferred. So kindly solved it as soon as possible and kindly give my money rs. 1599 back.
Pleas i request you return my money.
Thank you
Ravi kumar
Mob:- [protected]...
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — payment made details for which it is made

 Gangadhara Guptha on May 29, 2019
I am having savings bank account in State Bank of India, Hindupu r. The savings bank account number is [protected]. IFSC code of the branch is :SBIN0000845 . On 1-8-2019, there was payment of Rs 8260 to your company from my above savings bank account.” the reference number mentioned by the bank is[protected]IGAEBTPGK6 TRANFER”
I did not have the details for which payment is made. Kindly let me know FOR WHAT PURPOSE/ PURCHASE the payment was made .My e mail id is [email protected]
Complaint comments  Read comments [1]Complaint category Other

One97 Communications — refund of money

 Michael John Henry on May 29, 2019
Hi, while i was booking train ticket via irctc app on 24/05/2019, i choose paytm payment method. Money (Inr 910.98) got debited from my debit card but ticket booking got canceled as the payment was not success. I found that the amount was taken by one97 communication. I did booking by paying once again.
I donot see the payment refunded yet. Please get this resoled. Thank you....
Complaint comments  Read comments [1]Complaint category Railways

One97 Communications — money withdrawal

 Mallika Negi on May 27, 2019
Hi, i have a serious problem.
I recently checked my passbook and discovered a couple transactions possible not made by me.
One97 communications has withdrawn money from my bank account several times.
Here are the dates transaction and amount. (Bank of india)
1. 03/10/[protected]
2. 20/02/[protected]
Please tell me, i haven't done any transaction with them and guide me steps to recover the amount.
I am a student and it is hard on me for unintended money being deducted.
Thank you....
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — mera paisa ikane ke sambanndh mai

 [email protected] on May 27, 2019
Sir mai ramesh sah s/o doma sah vill+po kachar ps siswa dist siwan bihar 841210 ke aasthai niwashi hu jo ki mai aak handicaped hu or student hu mera name se sbi bank mai a/c tha joki mai ak ak rupess paisa rakha tha study ke lia kisi ne esi company mai mera paisa transtion kar diya hai mera a/c no [protected] hai ifsc nno sbin001832 hai. Joki mera paisa 87000 rs transtion kiya gaya hai. One97 communication pvt ltd paytm ka a/c mai gaya hai hai trf to[protected], trf to[protected], trf to[protected], trf[protected], trf[protected] hai sir apse niwadhann hai mera paisa ka refund kare...
Complaint comments  Read comments Complaint category Banks

One97 Communications — credited my money

 Nisar Khan Khan on Jun 9, 2019
Respect sir
I am nisar pullikal house vellikulangara
Your credited my 4086 ru[protected]
account nember is[protected]
I have send my maney petym I have
no account petym but your company are debited my money Please give me my money this week your not credited my account my money I will complaint in Cort your company (one 97 communication&patym) because patym sended massage...
Complaint comments  Read comments [1]Complaint category Loans

One97 Communications — irctc e ticket amount not refunded

 rukmender kotam on May 23, 2019
Dear sir/madame,
I have booked a train e ticket through one97 communications, on april 4, 2019with pnr [protected]. I have cancelled the ticket due to personal reasons on may 21, 2019. My irctc account is showing amount refunded on may 22, 2019. But still amount is not credited to my bank account. So, kindly do needful.
My email-vanita. [email protected]
Complaint comments  Read comments Complaint category Railways

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