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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints(1249)

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I have raised refund request via the Ticket:[protected] for my refund along with long due of another refund via ticket Ticket:[protected] but paytm help and support is not helping at all. the stop responding.

I created another ticket[protected] with issue on Jan 20, 2026 and than auto chat respond that an agent will assign but still no response.

Please help me out here....
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Arya Karat
from Mattanur, Kerala
Nov 27, 2023
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Regarding refund of money debited from my account without my knowledge

Respected Sir/ Madam,

I, Arya Rajan Karat writing this letter to bring to your notice that one of Paytm transactions of amount Rs. 6334.24, dated 8 November 2023 which was not done by me, and amount was deducted from my account without my knowledge.

I would also like to mention that the said amount was debited from my savings account of Indian Bank Thalassery branch. The payment was made in the name of M/S ONE97...
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T
tejasinindia
from Bengaluru, Karnataka
Oct 13, 2023
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Petra wallet query complaint cannot be raised

Website: Paytm.com

Hello

Tried raising complaint through transaction and phone but could not do so. There are two wallet transfer made one is successful and other is saying successful for sender but recipient has not received the amount. Can you check and confirm. Details in the image. Also send your working email and phone number where we can escalate the matter...
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S
Surbhisinghal
from New Delhi, Delhi
Oct 10, 2023
Resolved
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Refund from indigo airlines

Website: One 97 communication limited paytm

I booked a flight on 30th September'23
Because of medical emergency I had to cancel the flight. An refund of 13749 was initiated to one 97 communication limited paytm. But till now I haven't received any refund or update regarding the same. My pnr number is same as reference number QZVNPN. The reference number for refund given by indigo airlines is[protected]. It's really unprofessional that no one is helping neither I am able to contact...
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Address: Gaziabad

I have a paytm Banks account I usually don't store large amount of money in this account, but few days ago I put some money above the limit set for automatic fixed deposit auto sweep feature, and the money above the limit had been automatically put into the fixed deposit. And the Issue is I am not able to withdraw the money to break the fixed deposit in paytm app. It continuously shows error :- "An a redemption is already in progress so can't...
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V
Veer's
from Rewari, Haryana
Apr 8, 2023
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Refund my 33000 Rs which send by Acc.no.-7089499862

Address: V.P.O-JUDDI TES.- KOSLI, DIST -REWARI, HARYANA-123302

Refund my 33000 RS which send by the Acc.no- [protected]...
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M
Mrtm
Mar 18, 2023
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Money was deducted from my account????

My money was deducted from my account and 40000 rupees were Transferred to Paytm_ONE97COMMUNICATI. I request you to refund as this transaction was not made by me, or I’ll have to lodge a complaint....
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Laxmanmishra
from Noida, Uttar Pradesh
Feb 1, 2023
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Train ticket cancellation Refund

Address: Noida

I have booking to train ticket through their Paytm postped. The amount got debited INR.616.47 from my Paytm postped but train ticket not confirm & ticket cancelled & train ticket cancellation Refund debited by one97 communications limited .
My Paytm - [protected]
Kindly refund the amount.
Thank you...
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S
S. Bose
Jan 6, 2023
Resolved
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My money was debited from bank account

Sir, I am a jobless/unemployed student paid rs. 700 to Airtel Postpaid for my phone no ( [protected] ) Through net banking

phone no. is secret & confidential

Airtel Transaction Failed

But took away money from my bank account : Uco Bank

If you want to know my account no. please contact me...
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A
Abhiram Jha07
from New Delhi, Delhi
Aug 14, 2022
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Not Reporting My loan outstanding as per the terms agreed (Within 60 days)to Cibil.

Address: Skymark One,Shop No.1, Ground Floor, Tower-D,Plot No. H-10B, Sector 98, Noida, UP-201301
Website: WWW.PAYTM.COM

I have paid all my dues to Paytm postpaid but the same has not been shown in my cibil, that is severely hampering my cibil score.

My CIBIL is showing that the RS 4000 personal loan has been taken as on 31st May 2022 and nil repayment has been done, however I have made the payment of June and July bill as well and the account is also closed.

Further as per the terms and condition of the Paytm postpaid services...
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Z
Zakaull Shariff
Aug 12, 2022
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Relieving letter and payslip

Address: jangamakote, 1st main road

Hi my self zakaulla sharif I am previously worked for paytm as a buisinese development executive my employee id 3039351 as a pay roll net ambit kindly provide my relieving...
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C
Ckroy123
from Durgapur, West Bengal
Jun 30, 2022
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Account debited in my bank account

Address: one97 communication limited(paytm)

My name chanchal kumar roy, bank a/c [protected], ifs code- IDIB000D690, MY account debited 327 & 229 rs, total rs 556, through net banking, ref id [protected] & [protected], fraud company loan purpus one97 communication limited paytm, my ac credit ho gaya, please sir help me refund my money in my bank a/c ....
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Address: Noida

Hi,

On 8th of June 2022, INR 10, 000 was debited from my HDFC bank account towards
One97 Communications without any reason.

Please do cross check and revert the amount.

Ref no: [protected]...
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T
Tutulisi
from Kolkata, West Bengal
Feb 14, 2022
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Debit of Rs. 54690

I was paying electricity bill through paytm and net banking on 13 February, 2022. However, the bill was not paid and an amount of Rs. 54690 was debited from bank account.

Description of payment:

WITHDRAWAL TRANSFER PAYTM[protected]/paytm/TRANSFER TO [protected] M/S ONE 97 COMMUNICATIONS LTD INDIAN BANK MGT BRANC

Please let me know the status of the payment. If the bill was not paid, then,...
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M
Manish_01071988
Jan 14, 2022
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Fraud Transaction and money credited to one97

Hi,

Recenlty, on Jan 12th i got a call and person hacked my phone while explaining different schemes and did transfer of 1.5 Lac. I would request you to please refund the complete amount.

Attaching a snapshot from the account showing three transaction of 50000.

Please act and do the needfull....
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R
Rajat Borakh
from Sikar, Rajasthan
Dec 2, 2021
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Debited amount from my Paytm

On the 27th November at 9:11am Rs 500 has been cuted from my Paytm account without my permission and it is transferred to the One97 Cammunication L and it was debited from me but I never use my debit card because I don't have it's just digital on Paytm

So please sir I kindly beg you to return my amount it's too much important for me

I hope you will try to give me my money back.

Thank you sirbr...
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W
wilson1963
from Kochi, Kerala
Nov 23, 2021
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Resolved

Mobile recharge failure

Address: NOIDA UP

I try to recharge mobile (jio) on[protected] for plan of Rs 447 through patym. Unfortunately recharge failed and amount deducted from my bank account . Till date no refund is received. So please help to get refund Rs 447/-...
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N
NILESH 9527120804
Nov 13, 2021
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Money deducted via Paytm Bank

Monay deduct vai Paytm Bank But trangection not Dusara Ref No[protected]...
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J
Jyoti Barat Chattopadhyay
Sep 2, 2021
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Fraud Transaction by One97 communication Ltd

Sir
I am Jyoti Barat Chattopadhyay dated 29/08/2021 my sbi account has debit transfer to INB One97 communication Ltd rupees 2000/-, but this such transaction I had not done. So please rectify this and refund money to my Bank Acount as early.
Warm Regards
Jyoti Barat Chattopadhyay...
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BIL/ONL/[protected]/One97 Comm/[protected]/M link august -Rs. 1000 transfer from icici bank account no.[protected] but not received to beneficiary and Not received back (refunded) in the bank account. Dated[protected]
Kindly refund the amount back....
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