One97 Communications Customer Care
One97 Communications Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
572
COMPLAINTS

One97 Communications Customer Care

One97 Communications Ltd.

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Address
B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
230
down
97
up
79
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44
up
75
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54
+91 80 4123 7197  (Bangalore)
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63
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50

Fax:
Fax:
+91 12 0477 0771  (HQ)

Additional info
Corporate Headquarters
B 121, Sector 5, Noida 201301
Tel: +91 12 0477 0770
Fax: +91 12 0477 0771

Mumbai
4th Floor, Enterprise Centre, Domestic Airport, Next To Orchid Hotel, Vile Parle East, Mumbai 400099
Tel: +91 22 2613 3197

Bangalore
144/533, 2nd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore 560102
Tel: +91 80 4123 7197

Chennai
2nd Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai 600 017
Tel: +91 44 2435 0197

Kolkata
6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata 700091
Tel: +91 33 4000 5197

International
Kenya
Lr No. 209/638/1, 12th Floor, Pension Towers, Loita Street, PO Box 10032 00100, Nairobi, Kenya

Bangladesh
Premises # 3, (Boshoti Dream), Flat: B#6, Room No: 1, Road-20, Gulshan-1, Dhaka-1212, Bangladesh

Dubai
106, 1st Floor, Building No. 11, Dubai Internet City Dubai, UAE

Nigeria
Adol House 15, Cipm Avenue, Alausa Ikeja, PO Box 4929, Lagos, Nigeria

View More Information...

Customer satisfaction rating
9%
Complaints
572
Pending
0
Resolved
49
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

One97 Communications related photos (245)

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One97 Communications Complaints & Reviews

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One97 Communications — refund not initiated since a month

 yashasvi joshi on Oct 11, 2019
On September 16th I tried to purchase Realme XT mobile from my Realme account. Unfortunately payment debited from my sbi account but order was not confirmed although bank deposit payment to site One97 communication Ltd. I thought Probably its happen due to Busy lines and I tried second time to purchase, but the second transaction was also failed but once again payment debited from my account and gone to One97 communication ltd. I did two attempt for payment and both were failed to confirm order but both time payment debited from my account and gone its to One97 accounts.

I write many...
Complaint comments  Read comments Complaint category Electronics & Appliances

One97 Communications — worst delivery & service from paytm

 Deepak3212 on Oct 9, 2019
I had ordered bond street brown shoes dated 1st oct'19. At that time expected date was 7th-oct but even after several follow up product is still undelivered at that day & expected date gets automatically updated on 9th-oct shows status out for delivery. When i contacted courier executive shadowfax mob [protected] he denied to deliver the parcel & misbehave on call. Extremely worse service paytm mall & their delivery partner shadowfax.

Regards,
Deepak...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

One97 Communications — irctc refund not done yet

 altaf iqbal banarasi on Oct 3, 2019
I have booked a train ticket from st to srr on 16th feb 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money debited from bank of baroda account, but still not refunded.
Refund against pnr number null /irctc transaction id [protected], an amount of rs. 2252.32/-

Plz look into this matter immediately and refund the amount deduct....
Complaint comments  Read comments Complaint category Railways

One97 Communications — regarding payment and transaction

 Sachinsaurav on Oct 3, 2019
Dear sir/madam,

Actually i tried to book a tatkal ticket on oct 03 at 11 a. M. But the ticket was not booked showing error but my amount (Rs. 848.68) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..
"thank...
Complaint comments  Read comments Complaint category Railways

One97 Communications — clubfactory

 Krati Creation on Oct 2, 2019
Sir mene clubfactory pr payment kya or wo payment hua ni or message aya ki ecom one97 communication se cut ho gya h so please refund my amount. Sir mene clubfactory ki site par jakar payment kya or wo successfull bhi ho gya but uske bad koi message ni aya clubfactory se. Sir plesse help me. Sir my amount is deducted from central bank of india. I purchase a baby cradle bead or rs.1647 please help to resolve it....
Complaint comments  Read comments [2]Complaint category Banks

One97 Communications — payment deducted by one 97 communication by paytm gateway

 dhanu11 on Oct 2, 2019
I am doing my licence payment on www.exciseservices.mahaonline.co.in. i used paytm gateway for paying licence fees 1028.60 rs by using my debit card the amount is debited successfully by my bank but it is credited to paytm (Pos - one97 communication)... What is this we are trusting on paytm they re doing such things i complaint more than 10 times to customer care but they are not interested to resolve my problem... I happens on government site... Bank deducted an amount to paytm and still not paid to my merchant then where is my money... What is this... Its my mistake that i trust on paytm? I paid...
Complaint comments  Read comments [2]Complaint category Other

One97 Communications — fraudulent transaction

 761617roy on Sep 29, 2019
Today (29.09.2019) I detected that a fradulant transaction of Rs 6792.85 has been made on 07.09.2019 by one 97 communications. My bank statement reads : by debit card OTHPG 641984 ONE 97 communications LNOIDA. I received no message regarding this transaction. Today while checking my bank statement I detected this fraudulent transaction. Please look into the matter and refund my money....
Complaint comments  Read comments Complaint category Banks

One97 Communications — unnecessary debt in the amount

 Dindukurthi Balaji on Sep 29, 2019
Respected sir
I tried booking the train tickets using the gateway one97 communications in the afternoon (I. E on[protected]. The amount has been debited, but the tickets were not booked. Please help me in this problem and make my amount to be deposited back in to my account. As the tickets were not booked and the amount has been debited from the bank while i were using the gateway paytm one97 communications limited. I hope that my problem would be resolved soon.
Thanking you sir...
Complaint comments  Read comments Complaint category Banks

One97 Communications — amt debited but recharge not done

 rupalnaik on Sep 28, 2019
I tried making my videocon d2h recharge through videocon d2h website on 28th september 2019. The payment got deducted from my bank account and it is showing that amount has been credited to one97 communications instead of videocon d2h. I checked with the videocon d2h customer care also but no amount has been credited in my account. Request you to please kindly credit rs 500 /- to my account....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

One97 Communications — balance deducted from my phone number

 Pijush g on Sep 26, 2019
I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 25.5
I don't know what to do now. It deducted 3 times and still going on.. Now what should i do..???...
Complaint comments  Read comments Complaint category Mobile Handsets

One97 Communications — deduction of balance from phone number

 Pijush g on Sep 26, 2019
I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 25.05
I don't know what to do now. Balance got deducted 3 times and still going now.. Now what to do...
Complaint comments  Read comments Complaint category Mobile Handsets

One97 Communications — product about mi a2 cell phone offer price rs - 1799 (2)

 Pranab Bhuyan on Sep 26, 2019
This is to inform you that i have already ordered two mi cell phones by paytm to one97 communication ltd noida. Which was done yesterday 25-09-19.. Till now i don't have received any kind of confirmation message from one 97 communication ltd. My total deduction amount rs-3598 so i want to refund my money so tell me that how can i refund it. Ordered person - maneshwar das....
Complaint comments  Read comments Complaint category Banks

One97 Communications — refund of money due to unsuccessful recharge

 Lakhbir Singh Nandra on Sep 25, 2019
I had done a recharge on 21 september 2019 in mobile [protected] for 449/-. Which was unsuccessful. Another recharge was done on 21 september 2019. For 448/- this was successful. Rs 449/- was deducted from my account, but till date no refund received back. My no. Is [protected] and account reads as"by debit card othpg 024204 one97 communications lnoida"....
Complaint comments  Read comments Complaint category Mobile Service Providers

One97 Communications — mobile recharge not done

 Nigam mittal on Sep 27, 2019
Your shopping mall payment to PAYTM - ONE97 COMMUNICATION LI with reference no.19502775 for Rs.449.000 done successfully at Sep 25 2019 10:28AM - TMB.

SMS received after payment made. For Mobile no [protected].

Is this a problem with idea cellular services or paytm - one 97 communication ltd. Look into the matter.
What shall i do now & in future also I will not recharge. Pls refund my money back in same bank account...
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — money got debited from my card [Resolved]

 ManiKumar911 on Sep 25, 2019
I was paying inr 950/- for fee payment on 2 sept 2019, during the processing time my money got debited and till today i didn't get my money back. I was raising complaints to my bank but of no response. Pls help me with the issue and the details are as follows
Transaction id : 87016240
'rupayone97 communicati pos/ecom. Txn# s[protected]'. Thank you....
Complaint comments  Read comments Complaint category Other

One97 Communications — today's report

 Srinivasulu Kummari on Sep 21, 2019
I am an idea customer. I am getting the messages from vz-ideacms mentioning that "dear customer, thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 4.05".
I didn't download sports from one97, but still i am getting messages and rs. 5 is deducted. I called to idea customer but the issue is not solved....
Complaint comments  Read comments Complaint category Telecommunications

One97 Communications — I have paid my electricity bill two time but it is not reflected

 Muhammad Wajid Shareef on Sep 21, 2019
Dear, sir...
I have paid my electricity bill of rs 1147 +1147 = 2294.. Through paytm and the money has been debited. But my bill is still pending. I m try to pay amount but server down and money in two time cut.
The reference i'd reference :[protected].. And one more i'd reference[protected]..
I will share the screenshot and part of msg.
"thx for inb txn of rs.2294.0 frm a/c x6228 to one97 comm... On 16sep2019."...
Complaint comments  Read comments Complaint category Banks

One97 Communications — order no: 9165282467 | lenovo ideapad 330s | laptop brought by paytm

 Pranjalee R on Sep 13, 2019
Hello PayTM,

This issue is regarding my order:

PayTM account number: [protected]
Order No: [protected]
Order Details: Lenovo Ideapad 330s (Core i3-7th Gen(7020U)/4 GB RAM/1 TB HDD/35.56 cm(14 inch) HD/Windows 10/No ODD) 81F4008UIN, Thin & Light Laptop (Platinum Grey, 1.67 Kg)
Sold By: Systech It Solutions

I want to return my order, because I am not satisfied with the same and want to buy another higher-end laptop, but I am unable to do so, kindly look into it. I have tried it from the app, website and your customer care. Everywhere...
Complaint comments  Read comments [1]Complaint category Computer Hardware

One97 Communications — amount deducted while booking in irctc

 shashank889 on Sep 13, 2019
I was booking a ticket on 13 september 2019 through irctc which at the end not booked and money got deducted from my account through one 97 communication. Please refund my amount back in my account. I didn't received any booking transaction i'd and there was just a message came not booked. The amount got deducted was rs 530.40. I don't understand why it is not been transferred quickly....
Complaint comments  Read comments Complaint category Railways

One97 Communications — money deduction unnecessarily

 y.prathyusha Reddy on Sep 12, 2019
I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 5.38.
I don't know what to do now. Please help or else provide any solution....
Complaint comments  Read comments [1]Complaint category Sports & Recreation

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