| Address: Kolkata, West Bengal, 700078 |
Sir,
I am extremely sorry to inform you that my problem with reference to my grievance No.1-[protected] has
not yet been solved as I have not yet been
served with any debit card to resume cashless transaction.
In response to my grievance I got a mail which is reproduced below as Annexure-I.
Being not satisfied, I tried to communicate my problem in reply to the mail referred as Annexure-I, but
the same was not accepted and I got another mail with the instruction to send the same through a link
given therein Ref: Annexure-II. Surprisingly the said link is found to be not functional.
I solicit your kind intervention in this matter.
Thanking you
Yours faithfully
Nilkantha Chakraborty.
Phone: [protected]
On Sun, 02 Dec 2018 10:09:42 +0530 wrote
ANNEXURE-I
"दिनांक / Date: 28/11/2018
संदर्भ सं / Ref No. : 1-[protected]
Name : NILKANTHA CHAKRABORTY
Address : FLAT-1A, B.K.TOWERS, 63, GARFA MAIN RD
NANDI BAGAN, KOLKATA-700078,
Kolka
महोदय/महोदया,
आपसे प्राप्त उपरोक्त शिकायत हमने आवश्यक कारवाई हेतु संबन्धित शाखा प्रबन्धक /आंचलिक प्रबन्धक को भेजकर शिकायत का निवारण
कर दिया है। हमें आशा है की आप इस से संतुष्ट है।
शुभकामनाओं सहित।
Dear Sir/Madam,
We have resolved your complaint through the concerned Branch/Zonal Office. We hope that you are
satisfied with the same.
With warm regards,
अधिकारी/OFFICER-IN-CHARGE
CUSTOMER EXCELLENCE BR BANKING DEPT
ग्राहक गुणवत्ता शाखा बैंकिंग विभाग"
ANNEXURE-II
"Thanks for your Query.
Please lodge your complaint in below hyper link/web link for immediate registration of complaint.
http://www.bankofindia.co.in/english/GrievanceForm_pg.aspx
Sincerely yours,
Bank Of India
Bank Of India customer support has been notified about the posted complaint.
But that amount 800 rs. is debited from my account [protected], but I didn't receive back my amount.