Bank Of India — Bank of India Jeypore was closed on a working day - 15Feb2021

Address:

Durga Mandap, Jeypore

I know there was a Bandh called by Congress Party today for the first half of the day. I called the branch number [protected] at 2:11 PM and there was no response.
I had to walk in the mid afternoon because i had to perform some urgent work for my Mom Account.
I am not sure how the other banks such as Union Bank (Andhra Bank)in the same proximity was open.

Can you please clarify why this inconvenience was caused to the customer due to the Political Party calling for a Bandh.
Please let me know the reason and also the procedure to escalate this further.