Bank Of India — chor bank-bank of india

Have an account in bank of india and i wanted to transfer some money from boi account into my union bank account. I filled up a cheque boi and deposited it in my union bank account.

Even though i had enough money in my boi account, the cheque was dishonoured by boi. When i contacted the boi branch, i was told that the server of boi was down hence the cheque was dishonoured. Now union bank has imposed a penalty of rs 295 on me for the dishonour of the cheque. Since the cheque has been dishounoured because fo the fault of boi, then boi should pay me rs 295 which is the penalty i have to pay to union bank for dishonour of the cheque. There has been significant interest loss also because i could not transfer the money on time.

I am a senior citizen and boi officials are making me run from pillar to post. My boi account number is [protected]. The cheque number was 000013. I have submitted written complaint to bank of india several times since 18 september 2019, but the bank is not answering.