Bank Of India — disable star token

Address:Mumbai City, Maharashtra

RES. SIR I HAVE ACTIVATED STAR TOKEN IN MY PC.SO I FACED SOME PROBLEMS FOR MY INTERNET BANKING.I HAVE JUSTIFIED STAR TOKEN NET BANKING OPERATION VERY DIFFICULT FOR ME KINDLY REQUESTING YOU PLEASE STOP MY STAR TOKEN ACTIVATION ON MY ACCOUNT... My CORP ID :- MAHALAXMIENT427 user id is :- JAYESHBPATEL Customer id:[protected]
Was this information helpful?
No (6)
Yes (14)
Bank Of India customer support has been notified about the posted complaint.
Complaint comments 

Comments

deactivate startoken my A/c no.[protected]

user/device status check failed-too many failed additional authentication attempts.
kindly deactive star token. I am not able to login. My a/c no is [protected]
Kindly Deactivate My Account To Star Token I Am Not Satisfied My A/C No. [protected]
There are two ways to deactivate StarToken

a. Either go to branch and ask them to regenerate StarToken
b. Follow the below steps of auto regeneration of Star Token
Following are the Steps to RESET StarToken User Id if Mobile is registered:
1. Launch StarToken
2. Enter User Id which you want to RESET and the Mobile Number is registered
3. Enter wrong PIN for all three attempts
4. Your StarToken will get Suspended due to too many wrong attempts
5. StarToken will restart again, and enter your User Id and hit submit
6. It will show a message as “Would you like to authorize an automatic reset of your
StarToken”.Hit YES.
7. It will ask you to choose method to authorize StarToken reset. Select 2nd option
“Send me theOTP vis SMS”
8. Enter the Security Answer which you have set the OTP which you have received on your
registered mobile number and hit Submit
9. Your StarToken is RESET. Click OK.

NOTE: You will receive new ACTIVATION CREDENTIALS via SMS on your registered Mobile Number.
. It can be used to again activate STARTOKEN

10. You can use your Internet Banking from the Normal Browser. From Internet Explorer go to http://www.bankofindia.co.in and Click on Retail / Corporate for Online Banking
11. Enter your Internet Banking User Id and Password and click Login
12. It will ask you if you want to Activate StarToken Now? Click NO.
13. You can now use Online Banking from the Normal Browser.
Kindly Deactivate My Account To Star Token I Am Not Satisfied My A/C No. [protected]
Res. Sir i have activated star token in my pc.So i faced some problems for my internet banking
so i wont deactivated star token please si hel me
account no. [protected]
Kindly Deactivate My Star Token, My A/C No. [protected].
My user id is Pinakin2.

Thanks
Pinakin
Kindly Deactivate My Star Token, My A/C No. [protected].

Thanks
Selim
Kindly Deactivate My Star Token, My A/C No. [protected]
My User Id is Raa2843114

Thanks
MD SOHAIL
Kindly Deactivate My Star Token, My A/C No.[protected],
My User Id is SURESH1602,

Thanks,
Suresh.
suresh1602's reply, Nov 13, 2017
Customer Id:143331602
MICR Code:515013102
deactivate startoken my A/c no.[protected],
user/device status check failed-too many failed additional authentication attempts
deactivate startoken my A/c no.[protected],
user/device status check failed-too many failed additional authentication attempts
my user id:[protected]
i want use normal internet banking only
Please remove this app from BOI because many peoples are facing problem from long time.Either give better result for this app remove.I can tell easily that IT support is very bad for BOI.Either IT head is not able to handle this situation or management is not able to manage of his responsibilities.

NOTE : Give option for only normal net banking process for all BOI customer which is better at least for all of them.

Frustrated and Irritated customer,
Raushan Kumar

Bank of India services are very poor. since 2014 I have NRE & NRO account with Bank of india Kandivali lokhandwala branch I have not been able to use internet banking services since I have opened account with them.
Since May 2018 I have been following with my branch for internet banking they have sent me password for login & transaction twice still not able to use internet banking. and I have been keep following them via email and calls still problem not sorted out till date this is how Bank of India giving serve to customers.

I m facing problem with STAR TOKEN getting error as below
USER/ DEVICE STATUS CHECK FAIL - TOO MANY FAILED ADDITIONAL AUTHENTICATION ATTEMPTS.
bank of india can you give me the solution for this????????????

Ragards,
Rajkumar Patil.
BOI customers, it seems I am just 1 more customer who is suffering from Login issues to BOI Star Token.
From all the above grievances, with not a single satisfied comment above. We are breaking our heads against a Wall.

I hope somebody raises this issue with some higher authority to shake the BOI ICT staff to wake them up.

Its high time they provide User friendly systems to their customers.

Fedup customer.
Dear sir/mam

Kindly disable my star token from my account as i am facing lots of difficulties in using in my system.i have already forwarded this request to my branch.but there is no solution to it.
branch manager has forwarded my request but still no reply from higher authorities.
Name:Kirtirajsinh Jayendrasinh zala
My User id:[protected]
customer id:[protected]
Dear Sir/Madam,
I am Najmul Hasan, I want to deactivate (disable) star token facility on my account. By mistake I had formatted my star token registered mobile and sold it. Since then I am unable to get access the net banking transaction and balance inquiry. Please solve this problem. I will be highly thankful to you.

Customer Id[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2367
    Pending
    0
    Resolved
    291
    Bank Of India Phone
    +91 63 2227 1335
    +91 22 4091 9191
    Bank Of India Address
    Gaya Nawada Road, Wazirganj, Gaya, Bihar, India - 805131
    View all Bank Of India contact information