Bank Of India — failure imps transaction money not credited to a/c through imps

Address:

Village , Saroda Taluka,Dholka Dist,Ahmedabad -382260, Ahmedabad, Gujarat, 382260

I have saving a/c [protected] in bank of india saroda branch and i have transferred rs 2500/- using imps on ac. No [protected] at 12/01/2019 to yes bank ac. The imps ref no - imps/rrn/stcon/[protected] amount 2500 debited from my a/c but not yet credited to recipient. After one week i already written application given to my home branch but no response from there. Please look into this issue and resolve it as soon as possible.
Regards,
Vikramsinh gohil
Mo, no, [protected]
Mail id : vikram. [protected]@gmail.com