Bank Of India — For Wasting My Time And For Not Doing My Rtgs

Address:

BANK OF INDIA MESTON ROAD KANPUR

Sir/Madam,
I reached bank (BOI MESTON ROAD KANPUR) at around 2:00 pm when i reached there the lunch was started so i start waiting for staff at 2:40 the staff came. The account i was using belongs to Agra branch and i want to do RTGS from kanpur. they refuse to do my RTGS by saying that 'RTGS cannot be done from here go AGRA and do from there... i requested them for around 1.5 hour but they have not done my RTGS they were very bad in behaviour... i called At customer care number they told me that they are wrong you can do RTGS from any place if you are the owner of that acconut and she told me to complain here. And after that i go to the main branch of kanpur they just verified my account and done my RTGS with in 10 minutes... and they also told me that you can do RTGS from anywhere but it should be only your's account... so please sir/madam please take strict action against MANAGER _ AMIT & one of there staff NEHA they were just taking free income from govt and not doing there work. Thankyou