Bank Of India — fraud transaction of rs 2000/= and 9999/=

Sir,
Kindly inform you that today (04 sept. 2017) time -11.00 am i lodge a online complaint for double atm charges. Then one call is coming he saild iam calling from bank of india, consumer department, he said i return your money so please give me your atm card number and pin i said no then he says dont worry i am calling from bank of india, consumer department so give me your atm card number & pin then i give to him (Atm card no - [protected] after that he ask for otp then i give to him after rs 2000/= deducte my account i say rs 2000/= is deducted from my account he says galti say ho gaya dont i give your money return so pls give me another atm card number ([protected]) then i give it then same rs 9999/- deducted from my account. Then i go to meet bank manager sagarpur branch she said ham kuch nahi kar sakte then i give e mail id she says nahi hai mere pass.

You tell me jab aap log kuch nahi kar sakte tho ham kaha jaya
Please help me

Please do the needful asap
Regards

Anil kumar gupta
[protected]
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Bank Of India customer support has been notified about the posted complaint.
Sep 04, 2017
Updated by anilkr2001
Kindly inform you that my saving account in bank of india account number - [protected] in sagarpur branch.

They are charges rupees 120/= (Rupees one hundred twenty) two time atm card charges in dated - 11/02/2016 and 30/05/2016.

I request you that please solve this issue and refund this amount as soon as possible
Regards
Nisha kumari gupta
[protected]
[protected]
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