Bank Of India — fraudulent transaction from savings account and not yet received from bank of india

Fraudulent transaction from savings account and not yet received from bank of india.
On 11th february 2018 25, 000 rupees was withdrawn from my savings account through atm card clone. I have given written complain to the bank (Bangli naka branch, vasai west) already submitted all the required evidences and its been a 2 months i have not received the amount yet.
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Dear Sir this is about Bahadurgarh haryana branch their is only 2 staff person available at branch on today 18 april without manegar, I don't understand how they are operating this branch and their are cash deposite form is available in English and Punjabi only

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