Bank Of India — fraudulent transactions

Address:

Nirmala society, Viman nagar road, Pune Maharashtra, Pune, Maharashtra, 411000

Dear Sir,

Myself Rajiv Basu i had opened an salary account at BANK OF INDIA. Branch : Vimannagar, Pune
I had a balance of rupees 24, 338)- in my account.. 1st of July, 2019 at 1.57p.m in the afternoon I received a msg saying your account has been debited @14, 000/- from POS-SBIMFECOM. It was a fraud withdrawl from my account.

As soon as I got that deduction msg I opened my mobile banking apps and checked 10, 338 rupees was remaining.

Then I transferred 10, 000/- to my father account immediately via NEFT so that my rest amount are not get hacked again.. I am very much disappointed for my 14, 000/- cut off without my interest.

At my mobile banking mini statement transaction report it is showing BDIPG/QB[protected]/SBIMFECOM.

What should I do now.. Plz help me out. It was my debit card.. I don't understand how shall I get that money back.. someone did a fraud or may hacked my account and withdraw money via online.

Plz! Help me regarding this. 14, 000/- is really matter for a lower middle class family people.. plz look into this.!!

My a/c no. Is----- [protected]
IFSC CODE: BKID0000537
MICR CODE:[protected]
CUSTOMER ID:[protected]

NAME: RAJIB BASU
Mob: [protected]
BRANCH: VIMAN NAGAR, PUNE

Awaiting for your reply..!!!