Bank Of India — i am. cooling about a problem of getting service at the time of link failure.

Address:

74/3 P.Majumdar Road,kolkata 700078

I Amrita lal Biswas of 74/3 P Majumdar Road, Kolkata 700078, an Ex staff
Officer of Bank of India called on Ruby Park Branch on 1st. Instant for withdrawing Rs.6000/from my SB AC no.[protected] with them when there link falure.I was the second man in the que in front of cash counter which was manned by Shri prolog.Since ISm a familiar man with pralay I have requested him to to tender me cash of Rs.6000/ which could be debited in my a/c when the link resumes. He of course gave the cash then and at the time of leaving the counter I explained to the man in front of me that since I was an ex employee, so prolay had given me cash on trust.on 6/3/2019 when I visited the Branch again for cash withowal, again shri Pralay was on the counter who told me that I have not done correct thing by requesting him to pay me cash on 1/3/2019 and have availed UNDUE ADVATAGE in the matter. By the course of conversation he told that link could not have come at all that day when I told him that you could have contacted over phone.In the course of conversation he told me that not only I have taken undue advantage that day but my action was illegal.I, in my service life have served as Managers/Senior Managers for about 20 years and did not thought that I will hear such thing from one of the clerical staff.Hoever, I nog only a pension holder taking pention from Ruby Park Branch, am having about e0 lacs Deposits in different accounts with them.I therefore request you to inform in 1.Have I really avail of any undue advantage on 1/3/2019 by withdrawing Rs6000/ when there was no li k.2.WAs it an illegal Act on my part ? 3.What was J supposed to do at that moment when there is no link but I require which is in my account?4. There was system in our Bank called TELLER counter from where money was given against first and then postings were done later. Is that system are prevailing in Bank of India still now? I hope to get your reply at an early date covering atl the above points.Thanking you, hlurs faithfully, Amrita Lal Biswas.holder of sb ac no [protected] with Ruby Park Branch, kolkata