Bank Of India — IMPS issue

Address:

Janak Puri

I have my account in their bank. On 13th of july i made one imps transaction, and reciever did not recieve the amount. I too did not get my money back in my account. I dropped a mail on boi. [protected]@bankofindia.co.in, but did not recieve any response. One number for imps was given to me, but nobody picks call over there.

My account number : [protected]
Name : jasmine chawla

Imps ref number is : ib/[protected]
Amount : 2000
Dated : 13th july 2020

Reciever name : ankit manocha