Address: | Pune, Maharashtra |
Dear sir,
I am having saving a/s with boi, vishrantwadi, pune
On 25.3.14 i have attempted cash withdrawal from atm ( adj. To branch ) for rs.25000, but i have received rs.24000 onwards that atm stop working ( i waited ther for another person to check his experience ) but machine stop dispensing cash onwards. I tried ther cc no. But they told me that if your money not get credited to your account within 48 hrs then you can launch complaint in branch only. Cc person has not provided any complaint id for the same.
I wait ther for an hour to find out any security person to inform the incident but no one was availabe ther. Finally i come back to home. Next day i went to branch for registering my complaint, i was given one form to fill which dosent carry any acknowledgement no
Science after that i am trying to check the status but am not getting proper responce
Instead there clerk blaming me for putting 25000 withdrawal ( they have pasted max withdrawal at one time 1500 on notice board ) i agree bord was ther but at the time of withdrawal is it necessary to read notice board, why instead of instructing customers they take corrective action on that machine
My ac no : [protected]
Txn no on receipt of said transaction : 896959
Expecting cooperative action Was this information helpful? |
Thanks for immediate response my Mobile no is :
[protected]
Regards,
Ratikant