Bank Of India — Misbehavior with senior citizen who is respectfully retired from Indian army

Address:

Lucknow, Uttar Pradesh, 226014

From : JC-214712x (S.B.A/C No.[protected]) Subedar/Clerk (Staff Duty) Retd. SHYAM SUNDER SHARMA 588 KA/117 DEVIKHERA, PO=BHADRUKH (DILKUSHA) LUCKNOW (UP)
SUB: Misbehavior with senior citizen who is respectfully retired from Indian army.
To,
7-C, Reserve Bank of India Building
Bandra, Kurla Complex, Mumbai-400051
Respected Sir,
Most respectfully I here by submit few lines which may bring good name to your organization and get rid of misbehavers people who are bringing bad name on you. For last few months ATM location at bank of india, Telibag Branch, Rai Bareilley Road, Lucknow are not providing bank A/C details after withdrawal of cash. On 16 Jan 2016 there was no guard at ATM, I met Mr. R.k. gupta administrative manager and informed him of the fact. He replied in very arrogant and undecent way that is not his responsibility, rather private contractor who is responsible to put blank receipts in ATM. In anger he gave me one full scape paper and said go away and write down my problem.
I felt very much embarrassed and insulted in front of very junior bank staff. Being very respectfully retired from INDIAN ARMY as a junior officer and secondly a senior citizen such an insult by a bank officer is not asper the ethos of banking mannerism, for such most misbehaviors attitude, under the provisions of Indian penal code 332, 352 and your banking rules, most stringent punishment be awarded to R.k. gupta, administrative Manager, so that he may not dare misbehave with bank customer in future. I would like to give special comment on him he is the most misbehaviors employee of bank of india in all india level.
After processing the case, out corn of the decision may please be intimated to me at the earliest.
Yours Faithfully.

With Regards,
Shyam Sunder Sharma
Mob: [protected]