[Resolved]  Bank Of India — money deducted online, not refunded yet

Address:Hyderabad, Telangana

PATHETIC CUSTOMER SERVICE/NO PROPER RESPONSE FROM THE BANK/
The only reply I get from the bank is to wait for 45 days.

Dropped multiple emails to the cebb department. went to the bank filled POS REVERSAL form to revert earliest, still waiting for the amount
So disappointed to know that it takes 47 days to give refund, where as other banks like HDFC, Axis takes 7-8 days to revert the amount.
I'll never use BOI card in future.Also advise the same.

Hi
Ref.: A/C No. [protected]
Transaction Date : 7th April 2019
Amount - Rs. 3067
Branch - attapur, Hyderguda

On 7th April 2018 I was trying to pay the property tax on GHMC portal, an amount of Rs.3067 was deducted but the transaction did not go through. I have raised POS reversal form online twice, as mentioned by one of the customer care agent. Kindly reverse the amount and credit the same in my above mentioned A/C No.

Regards,
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May 3, 2019
Complaint marked as Resolved 
Bank Of India customer support has been notified about the posted complaint.
May 02, 2019
Updated by Aroonima Roy
It's almost been a month.. such a pathetic response..
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I'm unable withdraw money, whenever I'm trying to withdraw the amount after entering my atm pin it's showing your card is restricted and also I'm facing problem with money transactions after entering the correct upi pin it's showing incorrect pin as it is in the below image what is the solution for this problem

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