Bank Of India — My Check returned despite balance

Address:

400014

Despite relations of 40 years, opened 650 accounts in a single day & never taken a favor from the Bank, my cheq of 28 L was returned despite there was a balance and very clearly indicated to the AGM that if it is unclear, we can give you a RTGS. The AGM assured that the cheq will not be returned and that we will call you in such eventuality. They didnt approach us nor called us & the cheq was retuned despite a balance in the account. For the first time in our life a cheq was returned that too after having a balance.
If no action is taken, we are closing all our accounts and taking to another bank which cares for us.