Bank Of India — My money is not credited in my account since last one month

Address:	Bank of India, Rourkala Township
Website:	www.bankofindia.co.in

Sir i am Sanjoy Kumar Mohanty 75% disabled person having account number [protected] in bank of india has got refund of Rs16499/ from amazon against a cancelled order on 09/05/3022 having refund reference number 74163262130034544334481 but that amount is not credited in my account yet when ever i enquire about the matter the staff of bank misbehaved with me also man handled with me i am a poor handycapped person please help