Bank Of India — No replies of call and emails

Address:Mumbai City, Maharashtra, 12050
Website:www.bankofindia.co.in

Sir/mam,
i am just trying to call bank of india customer care number and also write to him by mails but still they can't pick my call and revert me back . i just made a transaction of 14000 rupees to paytm wallet from my debit card/account but after some while i refund this amount in my bank account by last sunday but still i can't receive any amount refunded in my bank account. when i talk to paytm according to him they can transfer my amount in my bank source account and tell me to coordinate with bank with a rrn number 85215226354650912622427. I'm in bangalore and how can i go to my bank home branch to check with rrn number and when i try to call bank toll free number there is no response from bank and why they can't refund my amount in my account.please do the need ful and nice to hear from you soon
Account no - [protected]
Name - Manoj Kumar
Branch - neem ka thana sikar (rajasthan)

Thanks,
Manoj
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