Bank Of India — non issuance of new debit card (visa) against theft

Address:

Kolkata, West Bengal, 700084

This is to bring to your notice that the undersigned mr. Dipankar bose s/o late sri dilip kumar bose lost/theft of debit card no. [protected] (Visa) on 30.01.2018 having s/a no. [protected] & customer id[protected] at your patuli branch against which the debit card was issued. Written complaint was lodged with your patuli branch along with a copy of the gd from the local ps. Even after 8 banking working days i am in dark about the knowhow of the issuance of the new debit card. This gives a very clear image of your bank and the government at large of your digital india campaign. I also have a current a/c with your bank and am a customer for the last 30 odd years. This is the first time i felt it necessary to bring to your attention the lukoma of your branches. Please treat the matter with 'utmost urgency' and clear the gaffe of these lost working days by revert mail within 24 hours.