Bank Of India — not receiving of cash payment

Address:

Karnal, Haryana, 132116

I have maintained curren account with your taraori branch. On 15.2.2019 i went to branch for cash withdrawal of rs 5000. I gave the cheque to cashier mr. Gulshan chawla. He said there is connectivity problem. After 20 minutes i asked for payment but he said same problem. Then i went to admin officer mr pawan and ask is there any problem withsystem. He said no i also ask to another clerk his system also running. How can it possible ke sab ke system running me hai or cashier ke nahi. I also inform to that earlier many times he also delayed in payment of cash