Bank Of India — not signature scan with my school account and not clear my cheque

Dear sir in my branch eka, dist. Firozabad. They do not scan my singnature with my school account [protected]. I submit her form in january 2018. But 4 month after eka branch dist. Firozabad, uttar predesh. They not change condidate name and not scan my singnature with my school account. And not clear my cheque. Sir please solve this problem kindly. Thanks.