Bank Of India — Payment Deducted From my saving account [protected]

Address:

Bank of India jalalabad west distt fazilka punjab

I Pamjeet Kaur account holder of bank of india and my saving account number is [protected] with jalalabad branch. I widhdraw my payment with aeps mode from sbi bc point on dated 17.04.2021. My trans. Of 10000 is debit from my account and not credit to bc account and i have not receive the 10000 payment refund to my saving account. I have also given a written application to my home branch jalalabad distt fazilka. So please registered my complaint and help me and my 10000 amount is refund to my saving account [protected].
Thank you