Bank Of India — Poor service and bad behave

Address:

Raigad, Maharashtra, 402106

This is regarding bad service and behave of Vice manager Bank of india Nagothane branch named Smita Jadhav handicapped but she talks very rude and behave very bad like illitrate.
I am maintaning buisness account in this bank.
Today when i give some rtgs to transfer she refused to transfer told me not able to transfer today because not having time to transfer and told me why you are doing rtgs just transfer check directly to their beneficiary account.
This not only mine complaint but whole village harrased by her behave.

Please do the needfull.
Want to inform you this is not first time that these things are happened.but this time this is out of limit.