[Resolved]  Bank Of India — refund amount not credit in my bank account

Address:23/17 opp meera nagar socity kubernagar ahmedabad, ahmedabad, Ahmedabad, Gujarat, 382340

Account number :- [protected]
Name :- Ganga Jayramdas vadhavani
Reference Number :[protected]
transation date :[protected]
amount :- 1499
i am buy bluetooth earphone from amazon. and i got defective product so i return item and amazon intatied my refund with above Reference number but till date i am not received my refund in my bank account.
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Sep 4, 2019
Complaint marked as Resolved 
Bank Of India customer support has been notified about the posted complaint.
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I want to said that my tranction was unsuccessful of rs 20000 but that amount has been detected from my bank account i share this problem with branch office and head office but nobody can take action . That why i requested to you please solve my problem as soon as possible

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