[Resolved] Bank Of India — refund claim, amount not received

MadhuparnaRoyBhattacharya

from Kolkata, West Bengal

Address:

Nachan Road, Durgapur - 713213, Bardhaman, West Bengal, 713216

I was doing an online transaction and its information are :
Transaction date : 25/05/2019
Transaction amount : 1193/-
Transaction no as on passbook : MEDR/WHITE STONE V/D[protected]
Account number : [protected]
The problem is that the amount got deducted from my account, but the transaction was not successful since it was timed out.
I have made a refund claim on 27/05/19 but it has been 15 days and i didnt receive the amount yet.(Ref id - POS[protected]
I have an account with the Durgapur, Burdwan branch

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Jun 10, 2019

Complaint marked as Resolved

Got the refund just now. Thanks.

Bank Of India customer support has been notified about the posted complaint.

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Comments

SangeeAmmu

from Chennai, Tamil Nadu

I was downloaded the Official App of boi bank and yesterday alone I have registered my details and my number to my account. But I can't able to enable the fund transfer process I don't know the proper reason for it. Could I know. Because of this I could not do my transaction properly.