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Bank Of India — Refund from Amazon not credited

Address:Bank of India, Bhadrak Branch

Amazon initiated my refund of Rs 502 on 30 June, 2022 and it was supposed to be credited in my account within 3-5 business days but it has been about 10 days and I've not received my money yet. On contacting Amazon they gave me a Reference number saying they have already sent the money and now the bank is delaying in processing the money.
The reference number is 74332742182218110734414.
Please help me get my money back
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