Bank Of India — Refund initiated by Amazon but still not credited in my account

Sir/Madam My name is Indranil Saha and I have ordered Chipsi sunshine meadow hay (Rabbit Food) on 3rd February 2022. The Price is 435 rupees.But I have received a wrong product on 10th February 2022. Amazon initiated refund on 19th February 2022 and it was expected to come on 25th February 2022.
Amazon gave me the reference id 74332742052205004613132 but the Bank of India bank has still not credited my money 435 rupees.
This is urgent please help me as soon as possible.
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