Bank Of India — Refund Initiated by Van Heusen but still not received

Sir
I have ordered a shirt & trouser on 15/08/2021 order number: 4958354 after that i returned both of them because of some personal reason.

Van Heusen initiated the refund on 21/08/2021 and it was expected to come on 25/08/2021.
Van Heusen gave me the transaction id 74839751227000024393024 but the Bank Of India bank has still not credited my money.

This is urgent please help me as soon as possible
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