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Bank Of India — Refund initiated from amazon but not receive in bank account

Address:Vile parle east
Website:Amazon

My name is Mahendra Dhoke and I had ordered sandisk pendrive of RS.363 Amount from Amazon on[protected] and after[protected] I returned this order due to personal reason. And on[protected] Amazon initiated the amount to my card but I still didn't get the money and told me to fill charge dispute form but bank of india doesn't have such policy. So
please kindly respond to this complaint it's very urgent.
Thanks you sir
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