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Bank Of India — Star Token app

I have been trying to log onto Startoken since last week with NO luck. I enter Username and password and it gives me SUCCESS. Then when i click on the next menu, its says YOUR DETAILS ARE BEING FETCHED PLEASE WAIT

This has been going on since last tuesday. Very frustrating.

I logged on to Star token on 2nd Feb adn it was fine.
I am not in India at the moment and have to pay bills online..

I hv been banking with BOI for the last 25+ years and I am really fed up that nobody ready to help or say what is the problem
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