Bank Of India — twice money deduction for credit card payment

Address:801505

Dear sir/madam
I umesh prasad boi credit card holder card no-[protected]
I paid the due amount on 1 aug 2017 manually (About 49000), but again debited from my account on 5 aug 2017
I am in urgent need of money kindly help me, this happen to me first time in the previous payment there was no any problem
I paid manually no auto debit occur
I will be highly obliged for your kind favour

Regards
Umesh prasad
[protected]


Payment id : 49933647
Payment status :success
Internet banking ref. No. : bwyccpay[protected]
Card holder name : umesh prasad
Card number : 5420 34xx xxxx 2207
Payment amount : 49628.48
Payment remarks : boi cc
Debit account number : [protected]
Payment date : august 01, 2017
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I am not able to create Internet Banking user id through online. Getting error as system failure. I am getting this error from last month . Kindly help me to create user id.

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